PeopleSoft HCM Administrator

• Support PeopleSoft HCM 9.2 implementations hosted at AWS Cloud Services, including managing high availability, load balancers, Oracle CPU patching, tax updates, and application upgrades (PUM cycles - PeopleSoft Update Manager).
• Drive annual disaster recovery exercises for the PeopleSoft system by coordinating with involved teams and stakeholders to ensure success.
• Develop and implement enterprise standards, policies, and best practices for managing and supporting PeopleSoft HCM components such as Candidate Gateway, Talent Acquisition, and Integration Broker.
• Troubleshoot production performance issues affecting large end-user populations across multiple organizational units.
• Establish connectivity between vendors and PeopleSoft applications and troubleshoot integration issues.
• Support UCPath applications, including HCM Payroll, recruiting modules, and absence management.
• Manage service requests, incidents, problem management, log analysis, and performance optimization of hosted applications.
• Lead quarterly and ad-hoc PeopleSoft and environment refresh efforts, coordinating with database, application, and release management teams.
• Document processes and procedures for production control staff.
• Provide on-call production support for critical applications as needed, including applying patches and supporting UCPath projects.

• Minimum 8 years of experience with PeopleSoft PUM and Tools upgrades, CPU patching, tax updates, environment refreshes, and troubleshooting production issues.
• At least 2 years of relevant experience with PeopleSoft integrations with third-party vendors, security policies, PII data handling, and vulnerability remediation.
• Knowledge of PeopleSoft architecture, including PIA, Oracle databases, Tuxedo Application Servers, Process Schedulers, WebLogic, FTP servers, Elastic Search, Application Engine, Data Mover, SQR, Cobol, BI Publisher, and integration components.
• Experience with AWS platform (EC2, RDS, ALB, EFS), F5, and WAF technologies is preferred.
• Strong problem-solving skills and ability to troubleshoot complex technical issues.
• Excellent interpersonal skills, self-motivated, and capable of working independently or as part of a team.
• Bachelor's degree in a related field or equivalent experience. Master's degree preferred.

System One, and its subsidiaries, including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we also offer eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.