NOC Shift Receptionist
Role details
Job location
Tech stack
Job description
Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific services and tasks as assigned and seeks administrative support as needed.
Critical Success Factors
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Provides a welcoming environment for residents, staff, and all visitors.
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Maintains up-to-date knowledge of the services provided.
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Greets visitors courteously and directs them to the appropriate area or personnel and answers routine questions.
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Operates paging/telephone system as required. Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
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Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
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Ensures that the reception areas are clean, neat, and inviting.
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Prepares outgoing mail for pickup. Sorts and distributes incoming mail for distribution to departments.
Requirements
Do you have experience in Word processing?, Do you have a High school diploma or GED?, * Must be able to read, write, speak, and understand the English language.
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Must be capable of operating computer, copier, postage meter, fax machine, intercom and telephone system.
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Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets and e- mail.
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Preferred- High School diploma or GED.