Business Analyst - Operations (ERP Implementation)
Role details
Job location
Tech stack
Job description
We are seeking a detail-oriented and analytical Business Analyst - Operations to support the successful implementation of an Enterprise Resource Planning (ERP) system. This role will act as a critical liaison between business operation stakeholders and the IT/implementation team, ensuring operational requirements are accurately captured, documented, and translated into system functionality. The ideal candidate will have strong experience in business process analysis, operational workflows, and ERP systems. The working environment will be a cross-functional, collaborative environment, may require occasional travel, and will be on-site in Tulsa depending on project phase., * The employee will maintain a clean and organized workspace to prevent tripping hazards and ergonomic issues.
- The employee will follow company policies for workstation ergonomics, including proper chair height, monitor placement, and screen time breaks.
- The employee will adhere to all IT and data security protocols to ensure safe handling of digital files and equipment.
Personal Protective Equipment (PPE) - Compliance with all safety signage and instructions when entering manufacturing or fabrication areas.
- Eye protection - Company supplied.
- Steel-Toed Shoes - Company supplied.
- Optional - Ear protection - Company supplied, * Gather, document, and analyze current-state operational processes across departments.
- Identify process inefficiencies and design improved future-state processes.
- Elicit and document business and functional requirements.
- Collaborate with ERP consultants and developers during system configuration.
- Support data migration, testing (SIT/UAT), and defect resolution.
- Develop training materials and support end-user adoption.
- Facilitate stakeholder communication and project updates.
Requirements
Do you have experience in Typing?, Do you have a Bachelor's degree?, * Must possess good physical dexterity and be able to perform manual tasks and body movement.
- Specific vision abilities required by this job include close vision; distance vision; peripheral vision; depth perception; ability to adjust visual focus.
- The employee may be required to lift up to 20 pounds.
- This job requires an extensive amount of typing and use of hands., * Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Understanding of operational processes (order-to-cash, procure-to-pay, inventory).
- Proficiency in Excel, Power BI, or similar tools.
Key Performance Indicators (KPIs)
- Accuracy and completeness of requirements.
- Timely delivery of milestones.
- User adoption and satisfaction.
- Reduction in operational inefficiencies., * Bachelor's degree in Business Administration, Operations Management, Information Systems, or related field (or equivalent experience).
- 3-7+ years of Business Analyst experience, preferably with ERP implementations.
- Experience with ERP platforms such as Oracle, Microsoft Dynamics, or NetSuite preferred.
- Experience with a full ERP lifecycle implementation preferred.
- Knowledge of Agile/Waterfall methodologies preferred.
- Relevant certifications (CBAP, PMI-PBA) are a plus.
Benefits & conditions
Pulled from the full job description
- 401(k)
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance
- Employee stock ownership plan, Full-time Employee Benefits
- Medical
- Dental
- Vision
- Company paid Short & Long-term Disability
- Company paid Life Insurance
- Participation in the ESOP
- 401k