IT Support Specialist

The Apex
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 52K

Job location

Tech stack

Microsoft Word
Microsoft Excel
Adobe Acrobat
iOS
Computer Programming
Desktop Computing
Project Management Software
Microsoft Office
Microsoft PowerPoint
SharePoint
Apex Code
Bluebeam
Computer Equipment
Dropbox

Job description

Apex Mechanical is seeking a dependable and hands-on IT Support Specialist. This role focuses on keeping both office and field staff up and running by resolving day-to-day technology issues and supporting IT needs across the company. Be part of a team that supports the technology behind our projects and keeps our operations running smoothly. Responsibilities

  • Spend the majority of time troubleshooting hardware and software issues for office and field employees
  • Provide support for computers, mobile devices, and job site technology
  • Assist with general IT tasks and department needs as they arise
  • Communicate clearly with users of all technical skill levels Work Environment This is an active role requiring time on your feet assisting employees, along with desk-based work.

Requirements

  • Patient, resourceful, and solutions-oriented
  • Comfortable supporting a range of technical skill levels
  • Strong troubleshooting skills

Technical Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Adobe Acrobat
  • Dropbox and Sharepoint
  • Familiarity with Bluebeam and Procore is a plus
  • Working knowledge of Windows, computer hardware, iOS/Apple, and Android devices Programming experience preferred

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