UX/UI Designer (Salesforce) (6636)

The ideal candidate will combine user experience strategy, human-centered design, and modern Salesforce design principles to create scalable, accessible, and engaging digital experiences. This individual will work closely with Product Managers, Solution Architects, AI-enabled development teams, and business stakeholders to design solutions that maximize usability while supporting rapid delivery and continuous modernization efforts., * Design intuitive, user-centered experiences that streamline workflows, improve productivity, and reduce user friction across Salesforce solutions.

• Conduct user research, stakeholder interviews, journey mapping, persona development, and usability testing to inform design decisions.
• Create wireframes, user flows, prototypes, mockups, and high-fidelity designs that align with business objectives and user needs.
• Collaborate closely with Product Managers, Salesforce Architects, Developers, and Scrum Masters to translate requirements into effective user experiences.
• Design user experiences leveraging Salesforce Lightning Design System (SLDS), Experience Cloud, Service Cloud, and custom Salesforce applications.
• Optimize end-to-end business processes and user journeys by identifying opportunities for simplification, automation, and improved usability.
• Design AI-assisted user experiences that effectively integrate intelligent recommendations, workflow automation, Agentforce capabilities, and decision-support tools.
• Ensure compliance with accessibility standards, Section 508 requirements, Salesforce design best practices, and modern usability principles.
• Leverage user analytics, adoption metrics, and feedback to continuously improve designs and user experiences.
• Develop and maintain design systems, component libraries, style guides, and reusable design patterns that promote consistency and scalability.
• Partner with development teams throughout sprint cycles to ensure design intent is accurately implemented.
• Support rapid delivery environments by incorporating iterative design practices and continuous user feedback into product development cycles.
• Proactively identify and integrate AI-enabled solutions to improve design efficiency, user engagement, and overall product experience.

• Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience Design, Information Systems, Psychology, or a related field.
• Active Secret clearance and
• Must be local to the DMV area with the ability to support onsite requirements in Washington, DC.
• 3-5 years of experience in UX design, UI design, product design, human-centered design, or related disciplines.
• 2+ years of experience designing Salesforce user experiences, including Lightning applications, Experience Cloud sites, Service Cloud interfaces, or enterprise Salesforce solutions.
• Demonstrated experience designing Salesforce-based user experiences and enterprise applications, including workflow-driven systems and business process automation solutions.
• Experience creating wireframes, prototypes, user journeys, and high-fidelity designs using tools such as Figma, Adobe XD, Sketch, or similar platforms.
• Strong understanding of UX research methodologies, usability testing, interaction design, accessibility standards, and responsive web design.
• Experience working within Agile product development teams, with the ability to simplify complex workflows and translate business requirements into intuitive, user-centered designs

SALARY RANGE: $115,000.00 - $125,000.00

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs

Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits . Plus, check out our accolades.

We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.