Development Architect for the Autonomous Operations Platform (AIOps)

We want to transform cloud infrastructure operations through AI at SAP. You'll contribute to autonomous operations capabilities within the Apeiro Reference Architecture (ApeiroRA), part of the EU's IPCEI-CIS initiative to strengthen Europe's digital sovereignty. Our mission: eliminate manual incident response as much as possible and enable predictive detection across distributed cloud environments.

Working within the Apeiro ecosystem and the Linux Foundation's NeoNephos community, you'll collaborate daily across various teams. We share knowledge freely, review each other's code with kindness, and celebrate wins as a team. You will grow and so will we, because you're here.

The Role: In your role as a Development Architect, you'll conceptualize and detail out our idea of an autonomous operations platform. You'll plan and design distributed systems that enable AI-driven incident management, define integrations with AI/ML services, and develop Kubernetes-native operators that autonomously remediate infrastructure issues based on AI insights.

Your technical leadership will influence design and implementation approaches of the autonomous operations platform within the Apeiro Reference Architecture. You'll tackle challenges like telemetry correlation across logs/metrics/traces, automated root cause analysis, and knowledge graph systems that power runbook automation.

You'll design production systems that effectively utilize AI/ML services while ensuring core functionality remains intact during infrastructure failures and network partitions. This work will power autonomous operations across SAP's global cloud infrastructure, directly supporting the mission to maximize automated resolution rates and minimize manual effort at enterprise scale.

• Expert Programming: Deep expertise in languages such as Python, Java, or Go with focus on distributed systems, service integration, and cloud-native architecture at scale
• Technical Leadership: Experience in a dedicated software architecture role with a proven track record of finding solutions to complex problems
• Cloud & Kubernetes: Kubernetes skills including operator development, custom controllers, and production operations across multi-cloud environments
• Observability Skills: Experience with technologies like Prometheus, OpenTelemetry, Grafana, timeseries databases, and distributed tracing systems
• AI/ML Integration: Understanding of how to consume and integrate AI/ML services and interpret model outputs for operational decisions
• Cloud-Native Practices: Proficiency in CI/CD pipelines, Infrastructure-as-Code (e.g. ArgoCD, GitHub Actions, Terraform), and GitOps workflows
• Resilience Patterns: Understanding of distributed systems failure modes, graceful degradation, and designing for unreliable infrastructure

Soft Skills:

• Open Source Contributions: Active involvement in open-source communities - we'd love to see what you've built and shared with the world
• Team Spirit: You communicate openly, give and receive feedback gracefully, and genuinely enjoy working closely with others
• Language Skills: Fluency both written and spoken in English (German is a plus, but not a dealbreaker - we'll figure it out together)
• Mentorship & Knowledge Sharing: Experience guiding junior or mid-level engineers and contributing to a learning culture within your team
• Innovation Drive: The urge to question the status quo, discover problems, and find creative solutions

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed., We are inviting you as an experienced software architect to join a team that genuinely enjoys working together. We laugh, we learn, we lift each other up, and together we're shaping the future of cloud-native infrastructure at SAP and across Europe. We've committed to open source by donating our projects into the NeoNephos foundation, and everything we build should be publicly visible., SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.