Staff Solutions Engineer (France), Firefox Enterprise
Role details
Job location
Tech stack
Job description
The ideal candidate brings deep technical credibility, strong enterprise architecture experience, and a passion for helping customers solve real-world security, deployment, and interoperability challenges. What you'll do:
- Partner with Sales to support strategic enterprise opportunities.
- Lead technical discovery and solution design with customers and partners.
- Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
- Own the relationship to the customer's technical counterparts during and after the sales process.
- Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit.
- Design and support pilots, proofs of concept, and rollout plans.
- Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
- Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
- Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
- Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
- Support and enable partners involved in deployment, integration, and customer success.
- Champion Mozilla's values of openness, trust, and user agency in every customer interaction.
Requirements
Do you have experience in Security?, * Significant experience (7+ years) in a Staff Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
- Ideally deep knowledge of the French IT landscape, particularly within the public sector, financial services, or OIVs (Critical Infrastructure) operators .
- Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
- Hands-on knowledge of:
- Windows enterprise deployment
- GPO / MDM / policy management
- certificates / PKI / TLS / proxies
- SSO / MFA / IdP integrations
- SIEM / DLP / CASB ecosystems
- Kubernetes / Helm for customer-operated environments
- Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
- Ability to translate complex regulatory requirements into technical configurations and sales evidence.
- Ability to communicate clearly with both technical teams and senior stakeholders.
- Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
- Must be willing and able to travel within France as needed for the role, with a preference for candidates located in the Paris metro area
- Must be willing and able to occasionally accommodate collaboration and meetings aligned with U.S. business hours
- Strong written and verbal communication skills in English.
- Native-level fluency in French.
Benefits & conditions
- A highly competitive base salary, plus a high-impact, performance-driven sales bonus plan.
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
About Mozilla
Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.