Network & Cloud Support Technician

• Provide desktop and user support for hardware, software, printers, and Microsoft 365
• Assist with onboarding/offboarding, account setup, MFA, and access control
• Support Azure/AWS cloud-connected systems under guidance of senior staff
• Troubleshoot network connectivity and escalate issues as needed
• Maintain documentation for tickets, systems, and onboarding
• Follow HIPAA and confidentiality guidelines

Do you have experience in IP networking?, Do you have a Associate's degree?, New Horizon Care Centers (NHCC) is seeking a motivated Entry-Level Network & Cloud Support Technician. This role is ideal for candidates with a 2-year IT degree who want to build experience in networking, Microsoft 365, and cloud platforms such as Azure and AWS within a healthcare environment., * Associate degree in IT or related field

• 2 years of experience in role or related
• Basic knowledge of networking (TCP/IP, DNS, DHCP)
• Introductory knowledge of Azure or AWS
• Strong problem-solving and communication skills
• Must be able to pass a drug test

Preferred Qualifications

• CompTIA Network+, AZ-900, or AWS Cloud Practitioner
• Experience with Microsoft 365, Teams, SharePoint

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

New Horizon Care Centers is a dedicated nonprofit organization committed to providing compassionate, trauma-informed behavioral health and substance use treatment services. Serving the community through multiple locations, the organization emphasizes holistic, client-centered care that promotes recovery, personal growth, and community support.