IT Configuration Engineer II
Role details
Job location
Tech stack
Job description
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Administer and maintain DevOps platforms including Jenkins, Artifactory, SonarQube, GitHub, Confluence, JSM, ReadyAPI to support automation and CI / CD initiatives.
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Monitor system performance, availability, and reliability; troubleshoot and resolve issues proactively.
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Perform upgrades, patching, and vulnerability remediation to maintain security and compliance.
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Support user onboarding, access management, and permissions governance across tools.
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Automate repetitive tasks and implement standardization across DevOps platforms.
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Collaborate with engineering, security, and infrastructure teams on integrations and tool enhancements.
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Triage user requests and manage work queues with appropriate prioritization.
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Ensure consistent documentation and knowledge sharing of the tools maintained by the team used to support the development and maintenance of InComm applications.
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Provide operational support and incident response for critical tool chains.
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Participate in after-hours on-call rotation.
Requirements
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Bachelor's degree or equivalent.
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5+ years of related experience.
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Experience and hands-on knowledge of Jenkins, SonarQube, Artifactory, GitHub, Confluence, and Build tools like Maven, MSBuild.
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Experience with API platforms (Apigee, Postman) and testing tools (Selenium, ReadyAPI, BrowserStack).
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Experience with application servers (Tomcat, JBoss, nginx).
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Experience and hands-on knowledge on Windows and Linux operating systems.
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Experience with scripting/automation (e.g., Bash, PowerShell, Python, or Groovy).
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Knowledge of version control systems (Git) and repository management.
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Understanding of security, compliance, and access controls.
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Strong understanding of software delivery processes and software development best practices.
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Ability to learn new technologies and translate into working processes.
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Strong troubleshooting and problem-solving skills.
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Ability to work cross-functionally and support multiple teams
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Familiarity with containers (Docker, Kubernetes) and cloud platforms (AWS, Azure, or GCP).