MSP Systems Engineer

Acture Solutions is seeking a highly skilled and client facing Systems Engineer to join our Onsite Services team. This role supports multiple clients in the financial services and non-profit sector, delivering white glove project-based support in a fast-paced MSP environment. If you have a passion for designing, implementing, and managing server environments and enterprise software applications-this is your opportunity to thrive in a collaborative, fast-paced environment. What You'll Do

• Administer and support Windows Server environments.
• Manage Active Directory and Microsoft Entra ID (Azure AD).
• Support Microsoft 365 administration and troubleshooting.
• Perform server, workstation, and application deployments.
• Manage operating system and application patching.
• Assist with backup, disaster recovery, and business continuity initiatives.
• Monitor system performance and proactively address issues.
• Troubleshoot escalated infrastructure and application issues.
• Participate in infrastructure projects, migrations, and technology refresh initiatives.
• Maintain technical documentation and contribute to knowledge-sharing efforts.
• Provide exceptional client-facing support across multiple customer environments.

Do you have a valid Driver's License license?, Do you have experience in Customer communication?, Do you have a Bachelor's degree?, * Bachelor's degree in Information Technology, Computer Science, or equivalent experience.

• 4-7 years of experience supporting Microsoft infrastructure environments.
• Experience with Windows Server administration.
• Experience with Microsoft 365 and Entra ID.
• Experience with virtualization technologies such as Hyper-V or VMware.
• Experience working in an MSP environment supporting multiple clients preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent communication, customer service, and documentation skills.
• Relevant Microsoft, Azure, or CompTIA certifications are a plus.

Skills for Success

• Customer-first mindset.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and client requests.
• Team-oriented approach with a willingness to learn and grow.
• Strong attention to detail and follow-through., If you're passionate about tech, love helping people, and want to grow your career in a role that makes a real difference-apply today. Valid driver's license and background check required.

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Employee assistance program, * Salary range: $80,000-130,000 (based on experience)
• Medical, dental, vision, 401k, EAP, and generous paid time off
• A culture that values collaboration, respect, and real impact

Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. At Acture Solutions, we don't just support IT-we support people. As a trusted Managed Service Provider, we deliver secure, scalable technology solutions that help organizations thrive. We're committed to professional growth, high-quality work, and a workplace where your contributions matter.