Senior Lead Salesforce Developer

• Coordinate with the Functional Team to gather a detailed understanding of the business requirements.
• Participate and provide support in the analysis of the requirements, fit- gap analysis, and the design of the solution.
• Define and document the technical design of the solution including facilitating reviews and approvals.
• Develop and configure the technical modules including integrations as defined in the technical design document.
• Perform thorough unit testing of the developed modules including demonstrating the solution as required.
• Provide necessary support during system, integration, performance testing, and end-user training.
• May provide guidance, coaching, and training to other employees within job area.

Job-Specific Essential Duties and Responsibilities:

• Lead the design and delivery of Salesforce solutions with a focus on Service / Health Cloud and Experience Cloud, leveraging Apex, Lightning Web Components (LWC), and declarative capabilities for scalable architecture.
• Architect and implement complex integrations using REST/SOAP APIs, Platform Events, and middleware solutions (e.g., MuleSoft), ensuring reliable and secure data exchange.
• Develop and enforce robust coding standards, perform code reviews, and optimize performance through bulkification, efficient SOQL/SOSL usage, and governor limit management.
• Implement advanced Service Cloud configurations such as Omni-Channel, Case Management, Entitlements, Knowledge, and automation using Flows and Apex triggers.
• Build and maintain DevOps practices, including version control (Git), CI/CD pipelines, automated testing (Apex unit tests), and deployment strategies using tools like Copado, Gearset, or Salesforce DevOps Center.
• Meet with stakeholders to understand requirements, determine design and perform gap-analysis to identify appropriate deployment strategy.
• Evaluate, ensure and recommend appropriate solution is leveraged - platform vs Service cloud.
• Brainstorm solutions, conduct architecture and design reviews to support internal teams as well as end clients.
• Follow best practices and continuous improvement process to identify future upgrade issues and design consideration.
• Respond to technical issues in a professional and timely manner.

'- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

• Bachelor's Degree from an accredited college or university is required
• 5 years of Salesforce experience.
• While not immediately required, identified candidate must be "clear-able" for both Federal Civilian and DoD environments.
• Experience in both platform and cloud offerings including communities
• Experience in UI/UX design of Salesforce application.
• Experience in configuring Contact Center capabilities like Omnichannel, Skill based routing.
• Strong Salesforce Service Cloud experience.
• Strong Experience Cloud implementation & customization.
• Enterprise Integration skills with AWS Connect and Success KPI.
• Agentforce exposure.
• Strong DevOps & Release Management.
• Problem solving & quick learner.
• Lead & Mentor the team.
• Excellent Team player.
• Strong written, communication, and presentation skills.

$123,440

Maximum Salary

$185,160