Salesforce Developer

Artificial Intelligence Business Transformation Ubuntu (Operating System) Database Management Systems Windows System Administration Troubleshooting (Problem Solving)

Salesforce Admin

Salesforce Developer

This role is STARs-friendly: Skilled Through Alternative Routes.

46% STARs in role. Description:

This position provides support in the following areas:

• Site Network and System Monitoring

• Remote Monitoring of systems and services located at other Locations

• Ticket Review and Management

• Call Center Activities including call-out, customer, service support and vendor Communications

• Documentation of Activities Performed and Development of Procedures

• Data Center Information Management including asset, inventory, network and power systems

• Change Control Processing, Documentation and Communications

• Installation of servers and other equipment on the computer room floor

Day to day activities include visually reviewing equipment states, tracking and responding to repair and other tickets, monitoring the operations and statuses of servers and services on multiple computer screens, tracking and confirming computer room and other inventories, receiving/shipping repair components and tracking them, reviewing and managing computer room assets, confirming and labeling equipment and cabling, installing and removing servers and cabling as needed, contacting service and vendor support personnel, identifying and classifying issues and escalate as needed, document procedures, operations and functions and perform general organizational and cleaning duties of work and computer room areas.

Participation in a positive, respective and cooperative team environment is essential to this job. The employee must practice and follow all internal and external procedures, guidelines and all recommended best practices.

This position would participate in covering various shifts as assigned and also participating in an on-call rotation for one week durations per on-call instance.

• Performs daily system monitoring through various tools adopted by the High Performance Computing Division (HPCD), verifying the integrity and availability

hardware, server resources, network disruption awareness and predefined key processes.. Escalates issues identified through system monitoring as defined by asssociated SLAs and other working agreements.

• Assists with the installation, relocation, and removal of computing systems and associated network cabling using best practices, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Junior Systems Administrator TEKsystems Cheyenne, WY*Hybrid Linux CentOS Operations Leadership Management Communication Change Control System Support Problem Solving Writing Systems TC Shell (Unix) Customer Service Help Desk Support System Monitoring Remote Monitoring Networking Cables Business Valuation Systems Engineering Packaging And Labeling Full Stack Development Call Center Experience Information Management Artificial Intelligence Business Transformation Ubuntu (Operating System) Database Management Systems Windows System Administration Troubleshooting (Problem Solving) +0

Google IT Automation with Python

Google IT Support

Salesforce Admin

CentOS Operations Leadership Management Communication Change Control System Support Problem Solving Writing Systems TC Shell (Unix) Customer Service Help Desk Support System Monitoring Remote Monitoring Networking Cables Business Valuation Systems Engineering Packaging And Labeling Full Stack Development Call Center Experience, * Excellent problem solving and troubleshooting skills.

• Ability to determine when internal system support, vendor support or other technical resources should be consulted.

• Ability to follow best practices and procedures as defined and determine Severity One situations and escalation protocols.

• Ability to learn or have experience in performing hardware repairs on desktops and servers is required.

• Ability to learn or have experience with monitoring systems such as Check_mk.

• Familiarity with large data center operations.

• Ability to clearly communicate in both verbal and written form with Systems Engineers (SE) and System Administrators within the organization.

• Familiarity with securing multi-user environments following security defined best practices.

• Ability to learn or have experience with creating, developing and writing technical documentation.

• Ability to work as an active contributing member in a team environment.

• Proven ability to communicate with technical, non-technical and management audiences.

• Knowledge of Help Desk support is desired.

• Knowledge of rudimentary Windows Administration is desired

EDUCATION & EXPERIENCE

• 1-2 years of direct professional experience in an IT environment; or

• An equivalent combination of relevant education and experience.

DESIRED (but not required):

• Associates degree in a relevant discipline.

• Knowledge of DBMS such as MySQL

• Working knowledge of Linux environments including, Centos, RedHat and Ubuntu, etc.

• Ability to develop and fix scripts in multiple shell environments such as tcsh or bash Job Type & Location

This is a Contract position based out of Cheyenne, WY. Pay and Benefits

The pay range for this position is $35.00 - $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company., We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.