Voice Expert (Castro Cillorigo)

Penta Consulting is looking for a Voice Specialist to join the team in Castro-Cillorigo, Spain. This contract role will support a leading provider of networking, cloud, and communication solutions through responsibilities such as assisting business partners and technical support., * Support Business Partners in successful solution delivery.

• Assist Technical Support L3 with Service Requests.
• Teach the BP community on solutions products.

Conocimientos

Linux OS installation and configuration Programming languages (HTML, SQL, JavaScript, Python, C, C++) Communication systems knowledge (PBX, VoIP) Knowledge of IT Security principles Descripción del empleo, * To support our Business Partners in the communication and cloud area to success in any kind of solution delivery with a broad range of services: audit, consultancy, configuration, technical advisor, etc.

• To help Technical Support L3 to qualify, filter and fix Service Requests raised by BPs in key customers, in order to provide the committed SLA as well as helping to keep customer's trust.
• To teach the BP community on all the solutions products through the training tracks.

The ideal candidate should possess a strong knowledge of Linux OS, various programming languages, and communication systems. It is advantageous to have relevant certifications and experience in IT security principles., * Deep knowledge in Linux OS to install and configure Linux servers and services.

• Knowledge in various programming languages including HTML, SQL, JavaScript, and Python.
• Experience in Communication systems such as PBX and VoIP is highly desirable., * Deep knowledge in Linux OS to install and configure Linux servers and services
• Knowledge in programming languages (html, sql, javascript, python, node. xkdbapo js, C, C++, REST APIs, etc.)
• Knowledge in programming Smartphone apps (Android and/or iOS) will be a plus
• Knowledge in Communication systems (PBX, VoIP, Unified Communications, Telephony, SIP protocol, etc.)
• Highly desirable if the candidate demonstrates knowledge in Communication technologies either Telephony (PBX) or Cloud Comm Services (Rainbow)
• It would be a plus if the candidate owns either Telephony Professional or Telephony Expert certifications of any of the main vendors (CISCO, Avaya, Mitel, etc.)
• Knowledge in IT Security principles and policies will be a plus
• Knowledge in virtualization or containers environments will be a plus (installation/configuration/maintenance)

Penta Consulting are a technology service provider and industry-leading outsourced partner. We have specialised in providing professional and managed services to OEMs, system integrators, and financial services providers globally as well as IT and Telco companies for over 26 years. Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura. We are looking to bring on board a Voice Specialist to support a leading integral provider of networking, communications, and cloud solution. This is going to be a contract position based in Spain.