IBMi (AS400) Support Engineer
Role details
Job location
Tech stack
Job description
- Provide hands-on support for IBM i (AS400) ERP system.
- Act as primary point of contact for business users.
- Support the parallel run of AS400 during ERP migration., 1. Application Support & Maintenance
- Provide hands-on support for IBM i (AS400) ERP system
- Handle day-to-day maintenance activities and minor enhancements
- Investigate and resolve system issues, blocks, and performance-related challenges
- Ensure system stability during the migration phase
- User Support (Level 1 / Level 2)
- Act as a primary point of contact for business users
- Resolve day-to-day issues such as: Access rights / permissions, Password resets, Functional queries, System errors or transactions failing
- Provide quick turnaround on operational requests
- Collaboration with ERP Manager
- Work closely with the internal ERP Manager
- Support and offload routine operational workload
- Assist in knowledge continuity and documentation
- Transition Support
- Support the parallel run of AS400 during ERP migration
- Assist in knowledge transfer and system understanding
- Contribute to a smooth transition without disrupting business operations
Requirements
Programmers.io is seeking a Senior IBMi (AS400) Support Engineer in Galicia, Spain, focused on supporting an ERP system during its migration to Microsoft Business Central. The ideal candidate will have over 5 years of AS400 experience, strong proficiency in Spanish, and the ability to work onsite as well as remotely.
Your responsibilities will include application support, user assistance, and ensuring system stability. A collaborative approach and a problem-solving mindset are essential for this role.
Formación
- 5+ years of hands-on IBM i / AS400 experience.
- Experience in ERP support environments.
- Strong understanding of system operations, batch processes, and user management., Strong experience in IBM i (AS400) Proficiency in RPG (preferably RPGLE / ILE) Strong problem-solving mindset Comfortable working in a business-facing role Descripción del empleo
Programmers.io is looking for a Senior IBMi (AS400) Support Engineer to support a business-critical legacy ERP system during an ongoing transition to Microsoft Business Central. The role is primarily focused on day-to-day maintenance, user support, and system stability, working closely with the in-house ERP Manager. The resource must have strong proficiency in Spanish, both written and spoken., Core Technical Skills
- Strong experience in IBM i (AS400)
- Proficiency in:
- RPG (preferably RPGLE / ILE)
- COBOL (nice to have)
- Strong understanding of:
- System operations
- Batch processes
- User management
Experience
- 5+ years of hands-on IBM i / AS400 experience
- Experience in ERP support environments
- Experience with maintenance/support-heavy roles (vs. pure development)
Additional Technical (Nice to Have)
- Exposure to:
- File transfers (FTP / secure FTP)
- Basic integrations (not mandatory)
Soft Skills & Profile Fit
- Strong problem-solving mindset - able to handle operational issues independently
- Comfortable working in a business-facing role (user interactions)
- Ability to work in a collaborative, onsite environment
- Stable personality - able to work in a structured, controlled system environment