Systems Engineer, Managed Operations
Role details
Job location
Tech stack
Job description
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Oversee the launch of the European Sovereign Cloud in 2025.
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Collaborate with technology leaders on operations for EU customers.
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Plan and execute changes following formal procedures., Datadog Grafana Elastic Descripción del empleo Responsibilities
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Oversee the launch of the European Sovereign Cloud (ESC) in 2025, working closely with global AWS teams and influencing the evolution of AWS services and technology.
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Collaborate with technology leaders, contribute to day-to-day operations, and ensure improvements in availability, reliability, latency, performance, and efficiency for EU customers.
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Operate and improve one of the largest software systems, reviewing the operational health of services under your care and writing actionable bug reports.
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Plan and execute changes following a formal change-management process, ensuring that no production changes are made without proper authorization.
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Resolve the team's backlog of operational issues and develop scripts that accelerate root-cause analysis.
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Participate in on-call rotations to resolve incidents occurring out of office hours.
Eligibility
- Fluency in written and spoken English is required.
- Candidate must be a national of an EU member state and reside within the EU to operate the AWS European Sovereign Cloud.
- Amazon will provide relocation support for successful applicants relocating within the European Union.
- Employees will participate in an on-call rota.
Requirements
Amazon is seeking a candidate for overseeing the launch of the European Sovereign Cloud in 2025 in Zaragoza, Spain. The role requires fluency in English and a Bachelor's degree in computer science or a related field. Responsibilities include operational collaboration, planning changes, and managing key operational issues.
Additionally, expertise in scripting and experience with AWS or other cloud systems are preferred. Amazon offers relocation support for successful applicants within the EU., * Fluent in written and spoken English.
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Bachelor's degree in computer science or equivalent experience.
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Experience with AWS or other cloud systems preferred., Fluency in English Scripting (Bash, Python, Ruby) Software development (Java, TypeScript) Linux fundamentals, Bachelor's degree in computer science or related field, * Bachelor's degree in computer science (or related IT discipline) or equivalent industry experience.
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Knowledge or experience in scripting (Bash, Python, or Ruby) or software development (Java, TypeScript, or similar), coupled with Linux and networking fundamentals to troubleshoot and optimize system performance and reliability.
Preferred Qualifications
- Ability to execute standard operating procedures and follow operational best practices.
- Knowledge or experience operating services in AWS or other cloud systems.
- Experience operating 24x7 high-availability, distributed software applications and performing performance tuning, fleet utilization, and monitoring using tools such as CloudWatch, Datadog, Grafana, or Elastic.
- Experience with Infrastructure as Code (e.g., CDK, CloudFormation, Puppet, Chef, Ansible).