Voice Specialist

• Support the Business Partners in the communication and cloud area.
• Help Technical Support L3 to qualify and fix Service Requests.
• Teach the BP community on all the solutions products.

Conocimientos

Linux OS Programming languages Communication systems IT security principles Virtualization or containers environments Descripción del empleo, * To support our Business Partners in the communication and cloud area to success in any kind of solution delivery with a broad range of services: audit, consultancy, configuration, technical advisor, etc.

• To help Technical Support L3 to qualify, filter and fix Service Requests raised by BPs in key customers, in order to provide the committed SLA as well as helping to keep customer's trust.
• To teach the BP community on all the solutions products through the training tracks.

The ideal candidate will have a deep understanding of Linux OS, knowledge of multiple programming languages, and experience with communication systems. Qualifications in Telephony or IT security principles are advantageous., * Deep knowledge in Linux OS to install and configure Linux servers and services.

• Knowledge in programming languages such as HTML, SQL, JavaScript, Python, Node.js, C, C++, REST APIs.
• Knowledge in communication systems including PBX, VoIP, Unified Communications, Telephony, SIP protocol., * Deep knowledge in Linux OS to install and configure Linux servers and services
• Knowledge in programming languages (html, sql, javascript, python, node.js, C, C++, REST APIs, etc.)
• Knowledge in programming Smartphone apps (Android and/or iOS) will be a plus
• Knowledge in communication systems (PBX, VoIP, Unified Communications, Telephony, SIP protocol, etc.)
• Highly desirable if the candidate demonstrates knowledge in communication technologies either Telephony (PBX) or Cloud Comm Services (Rainbow)
• It would be a plus if the candidate owns either Telephony Professional or Telephony Expert certifications of any of the main vendors (CISCO, Avaya, Mitel, etc)
• Knowledge in IT security principles and policies will be a plus
• Knowledge in virtualization or containers environments will be a plus (installation/configuration/maintenance)

Penta Consulting is seeking a Voice Specialist to support their Business Partners in the communication and cloud areas based in Valencia, Spain. This role involves supporting a leading provider of networking and cloud solutions through various services such as audit, consultancy, and training., Penta Consulting are a technology service provider and industry-leading outsourced partner. We've specialised in providing professional and managed services to OEMs, system integrators, and financial services providers globally as well as IT and Telco companies for over 26 years. We are looking to bring on board a Voice Specialist to support a leading general provider of networking, communications, and cloud solution. This is going to be a contract position based in Spain.