Software Expert Field Technician

Atlas Copco
Bellprat, Spain
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
€ 50K

Job location

Bellprat, Spain

Tech stack

API
Communications Protocols
Message Queuing Telemetry Transport (MQTT)
Network Architecture
Office Suite
RabbitMQ
Software Systems
SQL Databases
Information Technology
Data Analytics

Job description

  • Support and retain customers under software contracts.
  • Contribute to service contract development for installed solutions.
  • Deploy Data Driven Services and Smart Integrated Assembly.
  • Work with sales to define service support offers.
  • Integrate local developments with Atlas Copco tools., * Support and retain customers under software contracts (TechCover).
  • Contribute to service contract development for installed solutions.
  • Proactively deploy Data Driven Services and Smart Integrated Assembly (SIA).
  • Work with sales to define service support offers.
  • Validate compatibility between Atlas Copco systems and tightening technologies.
  • Integrate local developments with Atlas Copco tools.
  • Manage requests and reporting via QCM and Spirit.
  • Assess IT/SW scope and costs.
  • Install, configure, and validate solutions.
  • Handle change requests, testing, and customer training.
  • Support during pilot and production integration phases.

Maintenance Phase

  • Provide remote or on-site support.
  • Monitor IT/SW incidents.
  • Reconfigure systems and implement updates or upgrades.

Requirements

Atlas Copco Airpower N.V. is seeking a Software Expert Field Technician based in Bellprat, Spain. The successful candidate will be responsible for supporting software solutions, contributing to service contract development, and deploying data-driven services. Required qualifications include knowledge of industrial IT systems and relevant educational backgrounds such as DUT in Mechanical Engineering or similar. The role involves regular travel to customer locations and offers a culture of trust and innovation.

Formación

  • Valid driving license (Category B) required.

  • Must be able to use available equipment effectively., Knowledge of servo-controlled industrial electric tools Knowledge of industrial IT systems Network infrastructure and main communication protocols Knowledge of Database Management and communication protocols Basic understanding of automation systems Knowledge of IT project management Ability to work with sensitive data, * Knowledge of servo-controlled industrial electric tools.

  • Knowledge of industrial IT systems and office software.

  • Network infrastructure and main communication protocols.

  • Knowledge of Database Management and communication protocols: SQL / MQTT Brokers & MQTT Protocol / RabbitMQ / API / others.

  • Basic understanding of automation / PLC / MES / other related systems.

  • Ability to use the available equipment effectively.

  • Knowledge of IT project management.

  • Ability to work with sensitive data.

  • Valid driving license (Category B).

  • Education level: DUT in Mechanical and Production Engineering, DUT in Electrical and Industrial Computing, BTS in Electrotechnics, or equivalent.

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