IT Engineer

As IT Engineer (m/f/d) you will be responsible for providing hands-on IT support and technical expertise to colleagues on-site in Spain. This role requires broad knowledge across workplace technologies, hardware, software, and collaboration tools, and acts as a key enabler for smooth IT operations locally. Fluency in Spanish is mandatory to ensure effective communication and support. Your Tasks:

• Provide on-site IT support for end users in Spain (hardware, software, network, peripherals).
• Troubleshoot and resolve incidents and service requests in collaboration with central IT teams.
• Support device lifecycle management (setup, deployment, maintenance, decommissioning).
• Assist with onboarding and offboarding processes (accounts, devices, access).
• Act as local contact for Modern Workplace topics (e.g., Teams, OneDrive, Outlook).
• Coordinate with central IT and service owners to ensure alignment and escalation.
• Maintain documentation and contribute to knowledge base articles.
• Support local infrastructure (e.g., printers, meeting rooms, network equipment).
• Provide on-site support at other Spanish locations when required.
• Travel to other offices for IT rollouts, troubleshooting, or project support., Hybrid: you'll join us at our Santa Cruz de Tenerife office at least 2-3 days per week, while working the other days remotely.

Structured Onboarding: you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e-learning, training, and documentation besides your team at your disposal.

Set-up: for this, we will provide you with a tailored tech set-up (notebook, headset, backpack) if you are working in an office, and for remote workers we have an extended set-up.

Vacation: 30 days a year.

️ Balance job & life: Flexible working hours: you decide where and when you work.

Culture:

We value ownership, cooperation, entrepreneurial thinking & and self-reflection to communicate effectively as ONE team.

️ Team culture is Key! We have fun at work and beyond: There is always something to celebrate and regular team events.

Come as you are - do you prefer T-shirts over a shirt? Great.

Your contribution matters: shape our value-driven culture and agile transformation together with your colleagues - we're curious, want to go one step further, build further trust together, and join forces to tackle our challenges as a team. Please note

A global data service provider is seeking an IT Engineer to provide on-site support in Santa Cruz de Tenerife. The role requires hands-on expertise in workplace technologies and a service-oriented mindset. Candidates should have a degree in IT and several years of experience in support or administration. Fluency in Spanish is essential for this position, and the job offers a hybrid work model with modern office perks and a supportive culture., * Degree in IT or related field required.

• Several years of IT support experience is a must.

• Fluency in both Spanish and English at B2 level., Fluent in Spanish Technical knowledge across hardware and software Service-oriented mindset Ability to work independently Experience with Microsoft 365 Basic understanding of networking, * Degree or vocational training in IT or a related field.

• Several years of experience in IT support or system administration.

• Broad technical knowledge across hardware, operating systems, and workplace tools.

• Experience with Microsoft 365 (Teams, Outlook, OneDrive, SharePoint).

• Basic understanding of networking and device management (e.g., Intune, Active Directory).

• Fluent in Spanish and English (B2 level or higher, both spoken and written).

• Service-oriented mindset and ability to work independently.

• Willingness to travel occasionally within Spain and potentially to other company locations.

• Flexibility to support users at different sites when needed.

Contracts, Salary, and non-monetary benefits

All our contracts are by default unlimited (probation period is six months).

Compensation package: 97% fixed base salary paid monthly, with a 3% performance-based bonus paid annually, dependent on company performance.

Our travel policy allows for expense reimbursement, ensuring you can explore the world without stressing over your wallet.

️ Group accident insurance.

Discounts on our corporate benefits program with a broad range of partners.

Flexible remuneration: You have the option to allocate a portion of your salary towards either discounted meal vouchers, kindergarden or health insurance, providing you with valuable benefits and tax advantages.

We are TecAlliance - founded by more than 30 automotive aftermarket companies as a neutral Data-as-a-Service market connector, serving as the neutral data terrain that interconnects them. With over 1,000 employees worldwide and customers in 140 countries, we enable the market - we never compete with it. Empower the Future of Work - Join Our Modern Workplace Team We are the driving force behind digital collaboration and productivity. Our Modern Workplace team designs and delivers smart, secure, and user-centric work environments using Microsoft 365, cloud technologies, and automation. We enable seamless communication, simplify workflows, and support hybrid work models that adapt to the needs of today's workforce. If you're passionate about shaping how people work, collaborate, and innovate - this is your place.