IT Resource Technician
Role details
Job location
Tech stack
Job description
The IT Resource Technician will play a key part in maintaining the smooth running of our IT operations. You'll manage device assets, support troubleshooting, coordinate equipment movements across our nationwide retail estate, and assist with daily stock and housekeeping tasks. This role is perfect for someone looking for their first step into IT, offering hands-on experience and exposure to enterprise-level systems., * Asset Management - Maintain accurate and up-to-date records of all IT equipment including laptops, mobiles, tablets, and peripherals.
- Device Troubleshooting - Perform first-line diagnostics on hardware issues and arrange repairs with suppliers or internal teams.
- Equipment Logistics - Organise collections, deliveries, and returns of IT equipment to and from over 500 retail sites.
- Stock Control - Support the IT Resource Manager with daily stock checks, inventory updates, and ordering.
- General Housekeeping - Keep IT workspaces, storage areas, and equipment organised and compliant with internal standards.
Requirements
Do you have experience in IT?, * Attention to Detail - Accuracy is essential when managing asset data and stock.
- Independent Working - Able to take ownership of tasks and follow them through to completion.
- Hardworking Mindset - Willing to get stuck in, learn quickly, and support the wider team.
- Interest in IT - No prior experience required, but curiosity and enthusiasm are key.
- Strong communication and organisation skills.
Benefits & conditions
Pulled from the full job description
- Free parking
- Company pension
- Cycle to work scheme
- Discounted gym membership, * Competitive salary
- Discounted gym membership
- Team social events budget available to all!
- Monthly & annual bonuses, incentives & rewards
- Buy more holiday scheme + accrue extra for length of service!
- Healthcare cash plan
- Cycle to work scheme
- Pension scheme