Desktop Support Technician - EPIC Assessment

• Walk hospital floors and departments to locate IT equipment
• Identify devices such as desktops, laptops, monitors, WOWs, printers, and peripherals
• Document device presence in Excel or tracking tools
• Follow structured checklists and daily assignments
• Escalate missing devices, discrepancies, or access issues

Insight Global is seeking a Desktop Support Technician to support a large-scale Epic readiness initiative focused on identifying and documenting IT equipment across hospital environments. This is a hands-on, high-volume role ideal for individuals who are detail-oriented and comfortable working onsite., * 1-3 years of experience in IT support, inventory, or field-based roles

• Strong attention to detail and accuracy
• Ability to follow structured processes
• Comfortable working onsite and walking for extended periods
• Basic familiarity with computer hardware and peripherals

Nice to Have Skills & Experience

• Experience working in healthcare or hospital environments
• Prior involvement in inventory, asset tracking, or deployment projects
• Familiarity with tools such as Excel, ServiceNow, or ticketing systems
• Certifications such as CompTIA A+, ITF+
• Experience working in large facilities or multi-building environments

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.