Site Reliability Engineer
Tata Consultancy Services Limited
Deerfield, United States of America
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
$ 140KJob location
Deerfield, United States of America
Tech stack
Application Performance Management
Azure
Cloud Computing
Computer Networks
Continuous Integration
DevOps
Disaster Recovery
DNS
Python
Log Analysis
Powershell
Role-Based Access Control
Reliability Engineering
Azure DevOps Pipelines
Runbook
System Programming
Azure
Performance Testing
Microsoft Power Automate
Cloud Monitoring
Grafana
Firewalls (Computer Science)
Infrastructure Automation Frameworks
Bicep
CIS Benchmarks
Terraform
Pagerduty
ServiceNow
Job description
- Define, own, and enforce enterprise-wide SLOs, SLIs, and Error Budgets across all Tier-0 and Tier-1 Azure-hosted services; report SLA compliance to executive stakeholders monthly.
- Lead architectural reviews for new services and ensure reliability non-functionals (availability targets, RTO/RPO) are embedded from design through to production.
- Champion and implement chaos engineering practices using Azure Chaos Studio and custom fault injection frameworks to proactively surface reliability risks.
- Drive Disaster Recovery (DR) design and conduct quarterly DR drills across Azure paired regions. Incident Management & On-Call
- Serve as Incident Commander for P1/P2 major incidents, own end-to-end incident lifecycle from detection through resolution and Post-Incident Review (PIR).
- Participate in a structured On-Call rotation with follow-the-sun global coverage; maintain response SLAs of <5 minutes for Tier-0 services.
- Drive blameless post-mortem culture and ensure all action items from PIRs are tracked and delivered within agreed SLA.
Observability & Platform Engineering
- Design and operate the enterprise observability stack: Azure Monitor, Log Analytics Workspaces, Application Insights, and Azure Managed Grafana; ensure full MELT (Metrics, Events, Logs, Traces) coverage.
- Build and maintain alerting frameworks usi ng Azure Monitor Alert Rules and Azure Action Groups integrated with PagerDuty and ServiceNow.
- Develop and operate platform automation, runbooks, and self-healing capabilities using Azure Automation, Logic Apps, and Python/PowerShell scripting.
CI/CD & Infrastructure Reliability
- Collaborate with DevOps and development teams to embed reliability gates into Azure DevOps pipelines ; automated performance testing, synthetic monitoring, and progressive deployment (canary/blue-green) strategies.
- Manage reliability of AKS clusters across multiple Azure regions, own node pool scaling, upgrade strategy and cluster hardening in alignment with CIS Benchmarks.
- Contribute to infrastructure-as-code reliability reviews using Terraform/Bicep to enforce standards across Azure Landing Zones.
Requirements
Do you have experience in WAN?, * 7+ years of experience in SRE, platform engineering, or cloud infrastructure engineering in large-scale enterprise environments (10,000+ employees or equivalent complexity).
- Deep, hands-on expertise with Microsoft Azure - minimum 4 years in a primary Azure cloud engineering role.
- Expert-level proficiency with AKS: cluster lifecycle management, RBAC, network policies, pod security standards, cluster autoscaler, and Workload Identity.
- Strong infrastructure-as-code skills: Terraform (required) and/or Bicep; experience managing Azure Landing Zones or Enterprise-Scale architecture.
- Proficiency in at least one systems programming/scripting language: Python (preferred), Go, or PowerShell.
- Experience designing and operating enterprise observability platforms using Azure Monitor, Log Analytics and Application Insights at scale.
- Demonstrable track record of owning SLOs/SLIs and delivering measurable reliability improvements in production.
- Strong knowledge of enterprise networking in Azure: Hub-and-Spoke/Virtual WAN, ExpressRoute, Azure Firewall, NSGs, Private Endpoints, and DNS Private Zones.
Required/Preferred Certifications:
- AZ-104 | AZ-305 (Preferred) | AZ-400 (Preferred) | CKA | ITIL v4 Foundation
Benefits & conditions
Pulled from the full job description
- Pet insurance
- Health insurance
- Vision insurance
- Dental insurance
- Commuter assistance, * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.