Lead Software Engineer - AI Developer

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products., As a Senior Lead Software Engineer at JPMorganChase within the Community & Consumer Bank - CX Loyalty Travel team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications., * Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors

• Develops secure and high-quality production code, and reviews and debugs code written by others
• Drives decisions that influence the product design, application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of focus
• Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies
• Adds to the team culture of opportunity, inclusion, and respect
• Ability to tackle design and functionality problems independently with little to no oversight

• Formal training or certification on software engineering concepts and 10+ years applied experience
• Advanced in programming languages Java, Python or Node.js
• Strong proficiency with RAG architectures - chunking strategies, embedding models, vector stores (Pinecone, OpenSearch, pgvector, FAISS)
• Experience with AI orchestration frameworks: LangChain, LlamaIndex, Semantic Kernel, or CrewAI
• Hands-on experience with AWS Bedrock, Anthropic Claude models, and model invocation APIs
• Proven prompt engineering skills - system prompts, few-shot, chain-of-thought, tool use, structured outputs
• Experience building conversational AI: chatbots (text) and voicebots (speech-to-text, text-to-speech integration)
• Proficiency with AWS services (Lambda, Step Functions, API Gateway, S3, DynamoDB, SQS)
• Experience with CI/CD pipelines, containerization (Docker, ECS/EKS), and infrastructure-as-code
• Strong understanding of API design (REST, GraphQL), microservices architecture, and event-driven systems
• Familiarity with evaluation frameworks for LLM outputs. Experience with guardrails, content filtering, and responsible AI practices

Preferred qualifications, capabilities, and skills

• Financial Services industry experience

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.