Senior Systems (Network) Administrator at SUNY Onondaga Community College

SUNY Onondaga Community College, located in Syracuse, NY is currently recruiting for a Senior Systems (Network) Administrator The Senior Systems (Network) Administrator works within the ITS Department, and reports to the Assistant Director of Enterprise Infrastructure. This position provides quality service and responsive end-user support, to college employees and students, related to IT enterprise infrastructure, including administration of servers, Active Directory/Entra, cloud infrastructure platforms and application suites, security, virtualization platform system, network services, data storage, backup/recovery, and disaster recovery. This position is part of a service team working in collaboration with the ITS infrastructure team and front-line support teams and is responsible for ensuring a highly reliable, available, and secure technology environment that supports academic, administrative, and student computing for the College. Responsibilities: MAJOR RESPONSIBILITIES Planning, testing, implementing, monitoring, and maintenance of the following, across the enterprise:

• Servers (Windows & Linux).
• Directory services, managing accounts.
• Infrastructure services, such as DNS, DHCP, NTP.
• Security and vulnerability management.
• Microsoft Azure/Entra/365 enterprise productivity suite and MDM.
• Cloud infrastructure platforms and services.
• Virtualization platform, including hosts, vSAN, vNetwork, and VM's.
• Data storage in SAN environment.
• Backup and restoration of servers and systems, and disaster recovery.
• Authentication, encryption, certificate management.

Fulfilling the following tasks:

• Document configurations and manage change processes.
• Act as a conduit to support various campus services and enterprise applications in collaboration with other departments and vendors.
• Establish and maintain relationships with external suppliers and contractors.
• Position is on-call and requires remote or on-campus technical support outside of standard business hours.
• Provide backup coverage to other IT staff.
• Other duties as assigned by members of the ITS Leadership Team within scope of job duties., * For full consideration, please attach a cover letter, resume and unofficial transcript related to the field.
• The three (3) references listed on the application must be professional references, one must be from a current or former supervisor. Finalists will be notified before references are checked.
• Offers are contingent on the completion of a background check, and official transcripts are required upon hire.

Do you have experience in Internal employee customer service?, Do you have a Associate's degree?, * Bachelor's degree from a regionally accredited college or university or foreign equivalency and at least five (5) years of hands-on technical expertise in the areas stated in this position guide.

OR

• Associate degree from a regionally accredited college or university or foreign equivalency and at least 9 years of hands-on technical expertise in the areas stated in this position guide.
• Experience in providing customer services., * Three (3)+ years experience with Linux server administration.
• Knowledge and experience in project management principles and practice.
• Bilingual in Spanish & English. Bilingual in English and other languages will be considered.

KNOWLEDGE, SKILLS, AND ABILITIES

• Windows Server and Linux Server.
• Active Directory and related services, Domain Group Policy.
• DNS, DHCP, NTP (in Linux and Windows).
• VMware virtualization platform.
• Microsoft SharePoint/OneDrive, Microsoft 365 suite, Teams, Microsoft Configuration Manager (SCCM), and Intune/MDM.
• Microsoft Entra (Azure) and AWS.
• Scripting for automation.
• Proven ability to successfully operate within a customer service framework.
• Proven ability to successfully complete multiple projects within scope, budget, and schedule.
• Experience with operational change and problem management procedures.
• Ability to work independently, as well as in and embrace a team focused environment.
• Excellent interpersonal and customer service skills.
• Flexibility to adapt and thrive in a progressive and changing work environment.
• Ability to provide occasional off-hours support.

Pulled from the full job description

• Loan forgiveness
• Vision insurance
• Dental insurance
• 401(a), * Salary range is: $58,564 - $73,205, commensurate with credentials and relevant experience.
• Onondaga Community College offers a generous and competitive benefits package including:

• New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
• Excellent health, dental, and vision insurance plans (qualifying domestic partner included).

• Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers., Onondaga Community College does not discriminate against any persons of groups based on race, color, national origin, religion, creed, age, disability, sex, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics or carrier status, military status (including US Veteran status), domestic violence victim status, prior criminal conviction, marital status, or any other characteristic protected by law. Onondaga Community College complies with all applicable equal employment opportunity and non-discrimination laws.

Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.