Desktop Support - Service Management

Techno-Comp, Inc.
Malvern, United States of America
2 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Malvern, United States of America

Tech stack

Microsoft Outlook
Microsoft Office

Requirements

  • ServiceNow_IT Service Management
  • L2/L3 desktop support
  • Excellent analytical & troubleshooting skills Good knowledge in desktop operating systems and troubleshooting issues.
  • Strong communication skills, Good Personality / Present ability Client-side Mail system (MS Outlook), MS Office and other Industry standard applications
  • Experience in managing VIP clients Printer Support and Troubleshooting.
  • Device Validation
  • Visual inspection of devices as requested Device Inventory capabilities and physical comparison to inventory lists Roles & Responsibilities
  • Basic troubleshooting and repair of IT equipment failures

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