Pega Lead System Architect (LSA) - Payments Investigations

Capgemini
Pittsburgh, United States of America
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Pittsburgh, United States of America

Tech stack

Artificial Intelligence
Amazon Web Services (AWS)
Cloud Computing
Payment Systems
Productivity Software
Systems Development Life Cycle
Queue Management Systems
Systems Architecture
Pega
Cloud Platform System
SOAPAPI
Event Driven Architecture
Api Design
Microservices

Job description

We are seeking a highly experienced Senior Pega Lead System Architect (LSA) to lead the design, development, and transformation of enterprise-scale Payments Investigation platforms using Pega Smart Investigate (SI). The role focuses on building scalable, AI-enabled, high straight-through-processing (STP) solutions for complex wholesale banking operations involving SWIFT, cross-border, and ISO-based payments ecosystems., * Lead end-to-end architecture and design of Pega Smart Investigate (SI) solutions, ensuring scalability, security, and API-first integration

  • Design and optimize payment investigation workflows across SWIFT (MT/MX), ISO 20022, and cross-border payment systems
  • Define and govern case lifecycle management including case intake, routing, orchestration, and resolution
  • Drive implementation and delivery of SI platforms, ensuring adherence to Pega guardrails, SDLC, and performance standards
  • Enable AI-driven automation, including intelligent routing, case enrichment, and integration with GenAI/agent-based solutions
  • Improve platform performance and STP rates through queue management, SLA optimization, and workload orchestration
  • Collaborate with stakeholders and lead onshore-offshore teams, providing architectural guidance and ensuring successful program delivery

Requirements

  • Pega LSA certification (mandatory) with strong expertise in Pega 8.x / Infinity platform
  • Hands-on experience in Pega Smart Investigate / Smart Dispute and advanced case management design
  • Deep domain knowledge in payments investigations, SWIFT messaging (MT/MX), ISO 20022, and exception handling
  • Strong experience in integration architectures (REST/SOAP APIs, event-driven systems, microservices)
  • Proven ability to design high-volume, scalable systems with queue processing, SLA management, and workload distribution
  • Exposure to cloud environments (Pega Cloud, AWS preferred) and modern enterprise architecture patterns
  • Familiarity with AI/GenAI integration, automation frameworks, and productivity tools in enterprise platforms

About the company

Capgemini ist einer der weltweit führenden Anbieter von Management- und IT-Beratung, Technologie-Services und Digitaler Transformation. Als ein Wegbereiter für Innovation unterstützt das Unternehmen seine Kunden bei deren komplexen Herausforderungen rund um Cloud, Digital und Plattformen.

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