Engineering Associate - Middleware Operations

• Support enterprise Web and Application Middleware platforms by assisting with operational activities, system monitoring, and basic troubleshooting in Linux-based environments.

• Support middleware platforms such as Apache Tomcat, Apache HTTPD, WebSphere, and similar technologies.

• Execute runbook-driven tasks such as application restarts, health checks, validations, and certificate updates across supported middleware environments.

• Assist in creating and maintaining automation scripts and operational tooling to reduce manual intervention and improve incident response.

• Monitor systems, review alerts, and support troubleshooting efforts to restore service and meet operational objectives.

• Participate in operational support activities related to platform migrations, factory transitions, and middleware upgrades.

• Work closely with senior engineers to learn platform behavior, operational standards, and automation practices.

• Follow change management, access controls, and security procedures required for enterprise production environments., Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

As part of a collaborative systems and software engineering team, you will help support and operate centrally managed middleware technologies such as Apache Tomcat, Apache HTTPD, WebSphere, and other enterprise platforms. This position plays a key role in advancing factory transitions, platform migrations, and middleware lifecycle activities. You will contribute to automation initiatives that reduce manual intervention, improve mean time to resolution (MTTR), enforce consistency, and support service level objectives.

This is an ideal opportunity for early-career technologists looking to build a strong foundation in software engineering, systems operations, and enterprise middleware while gaining experience in automation, reliability, and operational excellence at scale.

You will also participate in the Career Opportunities in Development and Engineering (CODE) Program - a two-year development program that runs alongside your full-time experience. CODE is designed for recent grads, coding bootcamp alumni and individuals with hands-on technical experience looking to break into tech. No four-year degree is required., + 6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of hands-on experience (academic, internship, training, or work) supporting middleware, infrastructure, or application operations.

• Experience performing basic operational tasks on middleware platforms such as Apache HTTPD and/or Apache Tomcat, including restarts, configuration changes, or health checks.

• 6+ months of exposure to Linux and/or Windows environments, including navigating file systems, reviewing application or system logs or executing basic command-line commands

• Experience using at least one monitoring or observability tool (e.g., Splunk, Grafana, AppDynamics, Prometheus) to: review alerts or dashboards, identify abnormal behavior or outages or escalate issues using defined procedures

• Demonstrated ability to triage incidents by gathering logs and error messages, documenting symptoms or supporting root-cause analysis under guidance

• Familiarity with incident or ticket management systems (ServiceNow preferred), including updating tickets, tracking status, or documenting resolution steps.

• Exposure to automation or configuration tools such as Ansible, or equivalent scripting/automation concepts, through coursework, labs, or on-the-job use.

• Foundational knowledge of web and application server concepts, including HTTP request/response basics, application startup and dependency failures or basic Java or .NET application behavior

• Experience following documented runbooks, procedures, or operational checklists in a technical environment.

• Ability to produce clear written documentation, such as incident summaries, operational notes, or procedural updates.

• Bachelor's in computer science or related field preferred but not required.

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

• Health benefits

• 401(k) Plan

• Paid time off

• Disability benefits

• Life insurance, critical illness insurance, and accident insurance

• Parental leave

• Critical caregiving leave

• Discounts and savings

• Commuter benefits

• Tuition reimbursement

• Scholarships for dependent children

• Adoption reimbursement

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$28.85 - $48.08, Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

• Health benefits

• 401(k) Plan

• Paid time off

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.