ASSOCIATE INFORMATION SYSTEMS OFFICER (TJO), P2
Role details
Job location
Tech stack
Job description
This position is located in the Strategic Planning, Programme Management, Evaluation and Change Service of the office of the High Commissioner for Human Rights (OHCHR) in Geneva, Switzerland. The incumbent reports to the Programme Management Officer, under the overall guidance of the Chief of service. Responsibilities OHCHR's web-based Performance Monitoring System is a tool designed to facilitate planning, monitoring and reporting in line with results-based management (RBM) principles and standards used across OHCHR entities. The Associate Information Systems Officer may be responsible for the following duties in relation to the Performance Monitoring System: * Participates in preparing user requirements and other technical specifications. * Assists in the design, development and deployment of the system and related modules. * Undertakes analysis of well-defined modules within the system, develop enhancements and new features to existing systems; may design and implement small, stand-alone systems as needed (e.g. to meet individual user requirements). * Undertakes rigorous testing and proving of applications software. * Maintains the system, providing operational support, analyzing and implementing system changes/upgrades, performance monitoring and deploying patches and security updates.. * Participates in developing and maintaining project plans, schedules, and budgets. Assists in identifying appropriate human and technical resources to complete the project, assists in assuring that deviations from project schedule are addressed and communicated, assists in developing timely project status reports, monitoring project risk factors, escalating project issues, and providing Quality Assurance for all project deliverables. * Writes and develops programs to interface with existing systems within OHCHR and the UN Secretariat; ensuring appropriate data security and integrity and access controls considering both local and wide area issues. * In collaboration with OHCHR Information Management Technology Section, contributes to the development and validation of the disaster recovery plans. * Prepares, updates and maintains system's documentation and related technical/procedural manuals. * Drafts training materials and conducts training sessions and demonstrations of systems for users. * Participates with senior staff in assessing and testing new technology. * Performs ad hoc duties as required. * May provide guidance to new/junior staff. * Contributes to the collection and analysis of data as well as identification of trends or patterns and provides draft insights using data visualization methods for data-driven planning, decision-making, presentation and reporting.
Requirements
Do you have experience in Software development?, Do you have a Master's degree?, * Professionalism: Knowledge of at least two programming languages, basic systems analysis and design techniques, testing, debugging, and documentation standards, database design, storage and internal systems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. * Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. * Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Education An advanced university degree (Master's degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree. A first-level university degree and no experience will be accepted for candidates who have passed the Young Professionals Programme Examination (YPP), the United Nations National Competitive Recruitment Examination (NCRE) or the General Service to Professional (G to P). Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage. Job - Specific Qualification Not available. Work Experience A minimum of two years of progressively responsible experience in the planning, design, development, implementation, and maintenance of computer information systems or related area is required. (No experience is needed for candidates who have passed a United Nations Competitive Recruitment Examination.) Experience in software development using Microsoft .NET technologies, C#, web technologies (HTML, JavaScript), and relational database management systems such as Microsoft SQL Server is required. Experience with software development tools and application lifecycle management platforms, such as Microsoft Visual Studio, Azure DevOps, or similar technologies, is desirable. Experience with enterprise application development frameworks, including Telerik controls or comparable technologies, is desirable. Experience in the implementation of results-based management systems in organizations is desirable One year or more of experience in data analytics or related area is desirable Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).