Data Quality Analyst (all genders)

The Data Quality Analyst is a critical member of the Revenue Operations team, acting as the primary data steward for all customer, and transactional data flowing through Paessler's systems. This role sits at the intersection of data governance, CRM hygiene, and revenue process integrity - responsible for the ongoing monitoring, cleansing, and enrichment of data across the board. Reporting directly to the Data Quality manager, the analyst will ensure that the data our GTM teams rely on is accurate, complete, and trustworthy., * Act as the first line of defence for data integrity: monitor incoming data for completeness, consistency, and correctness on a recurring basis.

• Maintain and enforce deduplication rules and merge protocols for account and contact records across Salesforce, Chargebee, and Odoo.
• Document data lineage, field definitions, and data quality rules in a shared data dictionary.

Data Cleansing & Scrubbing

• Execute regular data scrubbing cycles: identify and remediate duplicate records, invalid email addresses, missing required fields, and non-standard company name formats.
• Classify and flag problematic data (free/generic domains, role-based addresses, unsubscribed contacts) and route findings to the appropriate owners.
• Normalize account and company name data across systems, including international legal entity suffix standardization and special character handling.
• Support cross-system reconciliation between multiple platforms (Chargebee, Odoo) and CRM to ensure account records are in sync.

Monitoring & Reporting

• Build and maintain dashboards or SQL-based reports that track data quality KPIs (completeness rate, duplicate rate, field fill rate) over time.
• Proactively surface data anomalies and trends to stakeholders in Revenue Ops, Sales, and Finance.
• Produce regular data health summaries for leadership review, highlighting progress on remediation efforts.

Quote-to-Cash & Revenue Process Support

• Support the accuracy and integrity of data across the full lead to cash cycle: from lead and account creation through to order, invoice, and renewal.
• Identify data-related blockers in revenue workflows (mismatched account names, missing billing data, incorrect subscription metadata) and drive resolution.
• Collaborate with Finance and Sales Operations to validate that product, pricing, and subscription data in Salesforce aligns with billing records., You will work closely with Sales Operations, Finance, and the broader Revenue Operations function. Day-to-day collaboration happens with stakeholders who own CRM processes and with the data engineering function responsible for pipelines and reporting infrastructure. This is a hands-on individual contributor role with a clear path toward greater ownership of data governance as the function matures.

• 2-4 years of experience in a data quality, data operations, CRM administration, or revenue operations role.
• Hands-on experience with Salesforce (CRM, CPQ, RCA) - navigating objects, running reports, managing records, and understanding field relationships.
• Working knowledge of the quote-to-cash cycle and how data flows between CRM, CPQ, and billing systems.
• Proficiency in SQL for querying, profiling, and transforming data (SELECT, JOINs, aggregations, subqueries, temp tables).
• Strong attention to detail and a methodical approach to identifying data inconsistencies. Comfortable working with large datasets and comfortable flagging ambiguity rather than guessing.

Nice to Have

• Experience with subscription billing platforms such as Chargebee or Odoo.
• Familiarity with fuzzy matching techniques or deduplication tooling (e.g., Python, Power Query, or dedicated MDM tools).
• Exposure to T-SQL or SQL Server (SSMS) in a Windows environment.
• Experience building reports or dashboards in BI tools (Power BI, Tableau, or Salesforce Reports & Dashboards).
• Background in B2B SaaS or software/IT companies.
• Familiarity with GDPR or other data privacy frameworks as they apply to contact data.

Please note that we can only consider applicants that are based in Krakow and surrounding areas and that this role is offered in a full time employment contract only. We cannot offer a B2B model.

Work from your home in Germany, our amazing office in Nürnberg, or somewhere in between. You choose how you work at Paessler.
Paessler has been in the market for 20 years. We are focused on long-term goals and are currently comprised of 300 employees. While we are based in Nürnberg (Germany), our main product PRTG is used by big and small companies from all around the globe.
Here at Paessler we are passionate about software and care about the people who build it. These people build PRTG, a network, cloud and IoT monitoring software product that is used and trusted by more than 500,000 users daily.
With you as a committed and long-term team player, we're looking to strengthen the team responsible for creating PRTG's new user interface with modern web technologies.