Voice Expert (Cequeliños)
Role details
Job location
Tech stack
Job description
Penta Consulting is looking for a Voice Specialist based in Galicia, Spain. This role involves supporting a leading provider in communication and cloud solutions. Responsibilities include assisting business partners with technical advisory and training on products., The ideal candidate will have deep knowledge of Linux OS, programming skills, and experience with telephony systems. This contract position offers opportunities to work with various technologies and contribute to successful solution deliveries., * Support Business Partners in delivering communication and cloud solutions.
- Assist Technical Support with service requests for key customers.
- Provide training on solutions and products., * Support our Business Partners in the communication and cloud area to achieve success in any type of solution delivery, including audit, consultancy, configuration, technical advisory, etc.
- Assist Technical Support L3 in qualifying, filtering, and fixing Service Requests raised by BPs for key customers, ensuring committed SLAs and maintaining customer trust.
- Provide training to the BP community on all solutions and products through the training tracks.
Requirements
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Deep knowledge of Linux OS for installing and configuring Linux servers.
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Proficient in multiple programming languages.
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Experience in developing mobile applications is a plus., Linux OS knowledge Programming languages (HTML, SQL, JavaScript, Python, Node.js, C, C++, REST APIs) Mobile application development Knowledge of PBX, VoIP, Unified Communications Telephony Professional or Expert certifications Knowledge of IT Security principles Experience with virtualization or containers Descripción del empleo, * Deep knowledge of Linux OS for installing and configuring Linux servers and services.
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Knowledge of programming languages, including HTML, SQL, JavaScript, Python, Node.js, C, C++, and REST APIs.
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Experience in developing mobile applications for Android and/or iOS is a plus.
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Knowledge of communication systems such as PBX, VoIP, Unified Communications, Telephony, SIP protocol, etc.
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Desirable knowledge in communication technologies, either Telephony (PBX) or Cloud Communication Services (e.g., Rainbow).
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Possession of Telephony Professional or Telephony Expert certifications from major vendors (e.g., Cisco, Avaya, Mitel) is a plus.
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Knowledge of IT Security principles and policies is a plus.
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Experience with virtualization or container environments for installation, configuration, and maintenance is a plus.