Technical Support Advisor

Step into a role where innovation meets customer experience. As a Technical Support Advisor, you'll be part of a high-performing international team supporting cutting-edge audiovisual and consumer electronics products. From smart displays to wireless audio systems, you'll help customers get the most out of their technology-while building a future-proof career in tech. Your Mission

Be the go-to expert for customers seeking technical guidance and solutions:

• Deliver exceptional technical support via phone and email in a professional, friendly manner
• Diagnose and resolve complex technical issues through active listening and targeted questioning
• Provide accurate, efficient, and customer-centric solutions using internal tools and training
• Document all interactions clearly to ensure service excellence and continuity
• Stay up to date with the latest developments in consumer electronics, networks, and AV technology

A tech innovation company in Málaga is looking for a Danish-speaking Technical Support Advisor to provide exceptional customer service for audiovisual products. The role involves diagnosing technical issues, using internal tools to offer solutions, and documenting interactions. Required qualifications include proficiency in Danish and advanced English, a background in ICT, and a strong understanding of consumer electronics. The position offers a permanent contract with a salary of €21,428 gross/year, plus up to €1,800 in bonus annually, and benefits including paid training and relocation support., * Proficient in Danish and advanced English.

• Solid understanding of network architecture and consumer electronics.

• Strong customer-focused mindset with excellent phone etiquette., Bilingual/Proficient Danish Advanced English Strong communication skills Analytical thinking Problem-solving skills, * Bilingual/Proficient Danish + Advanced English

• Background in ICT or technical education

• Solid understanding of network architecture & consumer electronics (e.g., wireless audio, smart devices)

• Good command of MS Office tools

• Strong communication, analytical thinking, and problem-solving skills

• Customer-focused mindset with excellent phone etiquette

Nice to Have

• Previous experience in a technical support role
• Exposure to B2C or B2B environments
• Strong technical curiosity and hands-on mindset

This is more than just a support job-it's your gateway into the fast-growing world of tech and audiovisual innovation. If you enjoy solving problems, working with the latest gadgets, and delivering outstanding customer experiences, this opportunity is built for you.