Senior Cybersecurity Specialist - SOC, Security Operations
Role details
Job location
Tech stack
Job description
In this role, you will investigate complex security incidents, support incident response engagements, and act as a senior escalation point within our Security Operations Center (SOC). You will work closely with our Managed Detection & Response (MDR) team, support customers during high-pressure situations, and help improve the processes and playbooks that keep our operations running effectively.
This position combines hands-on investigation work, client communication, and operational ownership in a fast-growing cybersecurity company.
What you will do
- Investigate and respond to cybersecurity incidents, including business email compromise, account compromise, ransomware, and other security threats.
- Act as a senior escalation point for complex alerts and investigations within the SOC.
- Take ownership of complex investigations, Business Email Compromise (BEC) cases, and other escalated incidents.
- Communicate clearly and confidently with clients, guiding them through investigations, remediation activities, and security incidents.
- Support MDR operations and participate in a 24/7 on-call rotation.
- Collaborate with internal teams including Security Operations, Customer Success, Support, and Product.
- Improve internal playbooks, documentation, processes, and tooling to strengthen our security operations.
- Contribute to initiatives such as automation, threat intelligence, and operational improvements.
Requirements
Do you have experience in Security?, * Proven experience in Security Operations (SOC), Managed Detection & Response (MDR), Incident Response (IR), DFIR, CSIRT, CERT, or similar cybersecurity environments.
- Experience investigating and responding to security incidents independently.
- Strong understanding of modern attack techniques, incident response methodologies, and security operations.
- Experience working with technologies such as Microsoft 365, Azure, Windows environments, EDR solutions, SIEM platforms, and cloud infrastructure.
- Excellent communication skills and the ability to remain calm and structured during high-pressure situations.
- Strong analytical and problem-solving skills with a natural curiosity to investigate root causes and improve processes.
- A collaborative mindset and willingness to support teammates, customers, and internal stakeholders.
- Fluency in Dutch and English.
- Residence in the Netherlands.
- Availability to participate in a 24/7 on-call rotation.
Nice-to-have
- Experience investigating Business Email Compromise (BEC) incidents.
- Experience with digital forensics, threat hunting, or threat intelligence.
- Experience creating playbooks, documentation, or operational procedures.
- Experience mentoring junior analysts or acting as a technical escalation point.
Benefits & conditions
- A meaningful mission: protect organizations across Europe from real-world cyber threats
- Work with top-tier professionals from national CERTs, intelligence agencies, and leading tech backgrounds
- A remote-friendly culture with quarterly meetups and annual company retreats (in Spain, Portugal, Italy…)
- Thursday socials to stay connected
- A generous time-off policy, including wellbeing and volunteering days
About the company
Eye Security protects small and medium-sized European enterprises from cyber threats and the high costs that follow after a successful attack.
We're a series B international scale up, HQ in the Netherlands, we are hiring across Germany, Netherlands, Belgium and UK.
Eye Security is making cyber security and insurance solutions easy to access and navigate whilst ensuring the insights we continuously deliver are actionable. For every company we work with.
We use the best possible Managed EDR and Cloud Security Monitoring solutions available on the market and internally we build:
- user-facing platforms that allow for scalability and customisation of cyber protection and insurance coverage
- internal platforms for our security operations and threat intelligence teams to combat bad actors
Recent funding: series B (36M EUR) led by JP Morgan, raised in March 2024 to fuel further growth