Managed Services - Powerapps Developer

• The Power Platform Developer in Managed Services operates as a shared technical resource across HSO Customer Teams, embedded into the Managed Services delivery model rather than aligned to a single customer. The role provides specialist Power Platform and Power Pages capability to multiple Customer Teams, supporting live customers as required based on demand, priority, and skill alignment.

• The role combines hands-on development, deep troubleshooting, and small change / optimisation delivery across multiple customers.

• You will work closely with Service Delivery Managers, Customer Teams, and Technical SMEs, providing day-to-day development capability to maintain, optimise, and extend customer solutions in line with managed service contracts.

• This role is well suited to a developer who enjoys variety, problem-solving, and working across complex integrated environments.

Key Responsibilities

• Support and enhance existing customer solutions built on the Microsoft Power Platform

• Deliver small projects, changes, and optimisation activities within Managed Services, to time, budget and quality

• Troubleshoot complex Power Platform and Power Pages issues in live production environments

• Develop and maintain:

• Power Apps (Canvas & Model-driven)

• Power Automate flows

• Dataverse data models

• Power Pages portals

• Build and support integrations using:

• Custom connectors

• Azure Functions

• REST APIs

• React Apps - React-Based extensions (e.g. Power Pages custom components, Power Apps Component Framework (PCF))

• Perform deep Power Pages troubleshooting, including Punch-out / Punch-in scenarios

• Support customers operating in integration-heavy environments.

• Collaborate with Customer Teams to:

• Provide technical input

• Estimate changes

• Recommend optimisation approaches

• Work within managed service processes including incident, problem, and change management

• Ensure solutions align to HSO security, quality, and engineering standards

• Contribute to continuous improvement of Managed Services development patterns, tooling, and standards

Compliance & Internal Governance:

• Ensure timely completion of internal processes in accordance with the Company Handbook

• Work in alignment with HSO's Quality System and governance requirements

• Ensure all deals are compliant with HSO management authorisations rules

Do you have experience in UI?, Core Power Platform Skills

• Strong experience with Microsoft Power Platform, working as a developer across multiple projects.

• Power Apps (Canvas & Model-Driven)

• Power Automate

• Dataverse

• Hands-on experience developing Power Pages

• Liquid templating for Power Pages

Pro-Code & Integration Skills

• React / TypeScript / Fluent UI, Including Power Apps Component Framework (PCF)

• Bootstrap and advanced front-end styling

• Custom connectors for Power Platform

• Azure Functions

• REST APIs and API Connect integration patterns

• Strong understanding of software engineering principles beyond low-code configuration

Troubleshooting & Enterprise Experience

• Deep Power Pages portal troubleshooting

• Experience in integration heavy enterprise environments

• Power BI and reporting layer integration

• Experience supporting live production systems

Ways of Working

• Comfortable working across multiple customers and priorities

• Experience working in Agile / DevOps or ALM-driven environments

• Clear technical documentation and communication skills

Desirable Skills:

• Dynamics 365 business application exposure

• Power Platform governance, environment strategy, and security

• Azure DevOps or GitHub Actions

• Automated testing for front-end and APIs

• Microsoft certifications (Power Platform, Azure, Dynamics 365)

• C# / .NET development for Dataverse plugins and Azure-based extensions

• JavaScript for Dynamics 365 / Dataverse client-side customisation

• Understanding of Dataverse security, forms, business rules, and solution layering

• Experience troubleshooting custom CE extensions as part of integrated Power Platform solutions

Personal Qualities:

• Strong analytical and problem-solving mindset

• Calm and methodical when working on live customer issues

• Proactive, self-motivated, and accountable

• Comfortable engaging directly with customer-facing teams

• Collaborative team player within a Managed Services environment

HSO is a global Microsoft solutions partner delivering consistent, cost-effective implementations through a unified methodology and providing worldclass, 24/7 proactive managed services to customers worldwide. As a full-service Microsoft Partner, we hold all six Microsoft Cloud Partner Program Solution Designations across Business Applications, Data & AI, Digital App & Innovation, Infrastructure, Modern Work, and Security. For over 21 years, we have been a proud member of Microsoft's Inner Circle-an elite group representing the top 1% of global partners-and we are also recognised as a Microsoft FastTrack Partner, ensuring high quality implementations and successful adoption of Microsoft Cloud solutions. At HSO, our people are our greatest asset. We are committed to employee wellbeing, professional growth, and creating an environment where everyone can thrive. Through the HSO Academy, we provide continuous training, certification, and career development opportunities. Our comprehensive wellbeing offering includes Tonic & Me, Care First, the Wellness Hub, and a network of trained Mental Health First Aiders. HSO's Mental Health Policy promotes openness, early support, and the reduction of stigma around mental health and well-being. We focus on building a great place to work through trust, connection, fairness, and strong employee engagement. Our aim is to create a supportive, psychologically safe environment where colleagues feel valued, empowered, and able to perform at their best. About Managed Services: HSO Managed Services helps customers get the most out of their Microsoft Application and Cloud environments by improving how they work, innovate and grow. We provide our customers with 24/7 management of their applications, Data & AI and Azure platforms. Our teams work globally to deliver real business impact, strengthening security, improving processes, speeding up innovation, and helping customers become more adaptable and competitive. At HSO, you'll work with the latest Microsoft technologies, be part of a culture of continuous improvement, and play a key role in helping organisations support and transform their business.