IT Systems & Endpoint Administrator

We are seeking a hands-on IT professional to support endpoint deployment and management, user support, Microsoft 365 services, and office IT operations in a research and corporate environment.

The successful candidate will serve as a key member of the IT team responsible for workstation lifecycle management, onboarding and offboarding activities, endpoint security and compliance, and day-to-day technical support for end users. The role also provides opportunities to develop automation solutions and participate in Linux, storage, and research computing initiatives., * Deploy, configure, and support Windows, macOS, and Linux endpoints throughout their lifecycle, including provisioning, maintenance, and retirement

• Manage employee onboarding and offboarding activities, including hardware deployment, software configuration, account provisioning, and access management
• Administer and support Microsoft 365 services, including Active Directory, Entra ID, Intune, Teams, and Microsoft Defender
• Provide first- and second-level technical support for endpoint, application, networking, and user-related issues
• Maintain endpoint standards, inventory, deployment processes, and device compliance
• Support datacenter operations, environmental monitoring and datacenter infrastructure systems
• Support office IT infrastructure, including networking, printers, conference room technology, and Teams phone services
• Develop and maintain automation solutions and operational tools using PowerShell, Python, Bash, or similar technologies
• Create and maintain technical documentation, procedures, and user guides

Do you have experience in macOS administration?, Do you have a Bachelor's degree?, * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)

• 7+ years of IT systems administration, endpoint management, or IT operations experience
• Strong experience deploying, configuring, and troubleshooting Windows desktop and laptop systems
• Experience supporting Active Directory, Microsoft 365, Entra ID, Intune, Teams, and Microsoft Defender
• Experience supporting and troubleshooting macOS systems
• Experience managing endpoint lifecycle processes, including onboarding, deployment, maintenance, and retirement
• Experience administering helpdesk or IT service management platform
• Strong troubleshooting skills across endpoint, application, and networking technologies
• Familiarity with networking fundamentals, including TCP/IP, DNS, DHCP, Wi-Fi, and VLAN concepts
• Experience with scripting and automation using PowerShell, Python, Bash, or similar tools
• Excellent customer service, communication, and organizational skills

Preferred Qualifications

• Experience administering Linux desktop and server systems
• Experience with Ansible or other configuration management and automation platforms
• Experience with enterprise storage technologies, including NFS, NAS, SAN, or distributed storage systems
• Experience supporting physical security, access-control, or facility management systems

Physical Demands

• Ability to lift and carry computer equipment and peripherals weighing up to 35 lbs.
• Frequent standing, walking, bending, and reaching to install or repair equipment.
• Ability to climb ladders or step stools to access network cabling or mounted devices.
• Manual dexterity to operate tools, handle small components, and connect cables.
• Visual acuity to read technical manuals, labels, and computer screens.

Pulled from the full job description

• Tuition reimbursement
• AD&D insurance
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, The anticipated base salary range for this position is $75,000 to $95,000/annually + bonus + benefits, depending upon the selected candidate's relevant experience and area of expertise. This role is eligible to participate in the Company's bonus/incentive program. NEC offers an extensive benefits program which includes Medical and Pharmacy Insurance, Dental and Vision Plans, Life and Accidental Death and Dismemberment plans, Salary Continuation and Voluntary Long-Term Disability Coverage, Employee Assistance Program (EAP), 401(k) with a 50% match up to 6% of employee contribution, Paid Time Off, Company-paid Holidays, Continuing Education and Tuition Reimbursement. We offer a collaborative, friendly and growth-oriented atmosphere that includes team events, such as onsite ping pong, basketball courts, billiards, volleyball tournaments, tennis/pickleball courts, complimentary snacks and beverages and monthly tea-time events.

NEC Laboratories America, Inc. (NEC Labs) is the US-based research center for NEC Corporation's global network of corporate research laboratories with locations in Princeton, New Jersey, and San Jose, California. NEC Corporation is a leader in integrating IT and network technologies with more than 100 years of expertise in technological innovation to empower people, businesses, and society. We focus on technology research and early market penetration in five primary areas: Data Science & Systems Research, Integrated Systems, Machine Learning, Media Analytics, and Optical Networking & Sensing. Since our founding in 1988, NEC Labs America has strived to uncover essential knowledge and create innovative solutions for society in collaboration with industry, academia, and governments. NEC Laboratories America is committed to the maximum utilization of all human resources and the goal of Equal Employment Opportunity. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, disability, genetic characteristics, height, weight, arrest record pertaining to misdemeanors or status as a Vietnam era or special disabled veteran, or any other class protected by applicable federal, state, or local laws.