Production Support Engineer
Agama Solutions
Charlotte, United States of America
10 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
$ 94KJob location
Charlotte, United States of America
Tech stack
Bash
Databases
Monitoring of Systems
Python
Openshift
Powershell
Ansible
SQL Databases
Scripting (Bash/Python/Go/Ruby)
Grafana
Splunk
Appdynamics
Requirements
Do you have experience in Systems & applications support?, * 4+ years of Production Support / Systems Operations experience.
- Hands-on expertise with OpenShift, Ansible, and automation scripting (Python, Shell, PowerShell).
- Strong experience with monitoring tools such as Grafana, Splunk, AppDynamics, and ITRS.
- Solid SQL and database troubleshooting skills.
- Experience supporting large-scale, high-availability 24x7 production environments.
- Strong knowledge of incident management, RCA, problem management, and BCP/DR processes.
- Excellent documentation, communication, and stakeholder management skills.
Benefits & conditions
$44 - $45 an hour - Contract