IT Project Manager II

Summary of Job Duties:The IT Project Manager II will generate custom reports, ad hoc queries, and statistical information from large data sets for partners across campus. Maintain a working knowledge of database structure and database development. Develop and implement custom applications within the office using a variety of development languages. Analyze, troubleshoot, and work with stakeholders to identify and resolve aid program related issues. Demonstrate a working knowledge of student ISIRs and COD file imports. Exhibit a working knowledge of University of Arkansas student information system (Workday) and be able to assist other users in troubleshooting and resolving issues. Recommends changes or updates in programming, documentation, and training to address system deficiencies and user needs. Perform other duties as assigned.

• Bachelors degree in computer science, computer applications, mathematics, or a related field from an accredited institution of higher education
• At least two years of experience in computersupportand data analysis

OR

• Completion of technical training in computer science, data processing, or a related field acquired from a vocational, military, or industrial setting
• At least four years of experience in computer supportand data analysis, * Familiarity with the Financial Aid process as it relates to communication between institution, examples:COD, NSLDS, ADHE (SAMS), ScholarNet,Scholarship America
• Familiarity with multiple operating systems, including Windows, MacOS, and Unix
• Experience working with student information systems,examples: PeopleSoft, Slate, Hobsons
• Experience with the University of Arkansas systems, specifically Workday Student, Human Capital Management, or Finance, and applicable UA software
• Experience working with enterprise software such as Microsoft Office suite of applications
• Familiarity with coding of the following languages: Python, Perl, SQL

Knowledge, Skills & Abilities:

• Knowledge of the limitations and use of mainframe and microcomputer hardware and software
• Ability to analyze computer system problems or errors and devise corrective measures
• Ability to write moderately complex applications to fulfill requirements or select appropriate off-the-shelf software and modify to suit the agency or institution
• Ability to code, test, and debug computer programs and write program documentation
• Ability to critically analyze policies/procedures and develop streamlined solutions
• Ability to read and interpret technical literature and evaluate product acceptability and/or quality, Pre-employment Screening Requirements:Criminal Background Check, Financial Credit Check, Sex Offender Registry

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life. As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.