Division IT Support

D.R. Horton, Inc.
Pooler, United States of America
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Junior

Job location

Pooler, United States of America

Tech stack

Microsoft Active Directory
Software Applications
IBM System I
IBM Systems Network Architecture
Networking Hardware
JD Edwards EnterpriseOne
Network Security
Network Troubleshooting
Microsoft Office
Windows Server
Networking Basics
Server Administration
Tablet Computers
Information Technology
Laptops
Network Optimization
User Accounts

Job description

Provide support to users on all applications, including:

  • Microsoft Windows Enterprise.
  • Windows Server Experience
  • Web / Internet based applications and services
  • Active Directory/Active Roles
  • AS/400 - JD Edwards
  • Microsoft Office / 365 application
  • Microsoft Teams
  • Other software used throughout the division once trained.
  • Complete work orders, fully documenting each step of the troubleshooting process.
  • Provides technical training to peers on an as needed basis.
  • Strong customer service skills required

Maintains division IT hardware including:

  • Laptops and Tablets
  • Wireless mobile devices such as mobile phones and cell cards
  • Printers and copiers
  • Division network hardware and servers
  • Software applications used by the division.
  • Provide system accessibility to all users, with minimal downtime, including sales and construction offices.
  • Audio / Visual and Video Conference Hardware.

Manage computer software and hardware inventory, including maintenance and upgrades and replacement when necessary. Also includes working with vendors to procure necessary equipment and software. Must have knowledge in the areas of networking principles, network security, wiring, and server maintenance. In order to maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, addressing questions about technical problems, improving efficiency by evaluating system network functions, and collaborating with regional IT and corporate network team on network optimization. Administer all user accounts and groups on all systems. This includes setting up new users, changes to user accounts and termination of accounts upon employee separation.

Work with divisional, regional, and corporate staff to meet the IT needs of the divisions.

Requirements

Do you have experience in Technical Proficiency?, Do you have a Bachelor's degree?, * Bachelor's degree from a four-year college or university

  • One to two years of related experience and/or training
  • Proficient in latest technology for IT systems
  • Excellent organizational skills and provide attention to detail
  • Superb analytical skills
  • Knowledge of computer security practices
  • Ability to train and deliver effective and engaging presentations to a variety of audiences
  • Proficiency with MS Office and email

Preferred Qualifications

  • Effective communication skills
  • Ability to multi-task and attention to detail

Schedule: Full-Time, In Office

  • Office Location - Bluffton, SC Travel Requirements This position will be based in the Hilton Head-Savannah division of the Coastal Carolina Region. Travel will be required in the division and region. The division encompasses areas from Jasper County to just south of Brunswick, GA. Must have the ability to work overtime as needed. Must have the ability to travel within the region and stay overnight as needed. Regular and reliable in-office attendance is required.

Benefits & conditions

Pulled from the full job description

  • Employee stock purchase plan

  • 401(k)

  • Health insurance

  • Vision insurance

  • Dental insurance

  • Disability insurance, Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

  • Medical, Dental and Vision

  • 401(K)

  • Employee Stock Purchase Plan

  • Flex Spending Accounts

  • Life & Disability Insurance

  • Vacation, Sick, Personal Time and Company Holidays

  • Multiple Voluntary and Company provided Benefits

About the company

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

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