IT Manager

The IT Manager is the organization's sole on-site technology resource and the "boots on the ground" for all day-to-day IT operations. This individual owns the full lifecycle of every piece of hardware and software in the environment - working with a Managed Service Provider (MSP) from procurement and deployment through maintenance and retirement. They serve as the primary network administrator, the hands-on onsite helpdesk resource, and the keeper of the organization's technical asset records.

Cybersecurity compliance support is provided by a dedicated third-party partner (CyberSheath); this role coordinates with that partner and implements their on-site directives but is not expected to independently manage the compliance program.

The ideal candidate is a dependable, technically well-rounded professional who takes ownership of the physical and operational IT environment and keeps things running reliably day in and day out.

Core ResponsibilitiesHardware Management & Maintenance

• Procure, configure, image, and deploy all end-user devices including desktops, laptops, monitors, printers, mobile devices, and peripherals.
• Perform routine preventive maintenance on all hardware; diagnose and resolve hardware failures in a timely manner.
• Coordinate warranty service, vendor RMAs, and third-party repairs as needed.
• Manage the decommissioning and disposal of end-of-life equipment, ensuring proper data sanitization prior to disposal.
• Evaluate hardware performance and make refresh recommendations to leadership based on age, condition, and organizational needs.
• Set up and break down workstations for new hires, role changes, and departures.

Technical Asset Log & Inventory Management

• Maintain a comprehensive, continuously updated technical asset register covering all hardware and software owned or leased by the organization.
• Record and track for each asset: asset type, make/model, serial number, asset tag, purchase date, warranty expiration, current condition, physical location, and assigned user.
• Conduct periodic physical audits (at minimum quarterly) to verify the accuracy of the asset log against actual on-hand inventory.
• Flag discrepancies, missing items, or untracked assets and escalate to management for resolution.
• Maintain records for all incoming and outgoing equipment including employee assignments, transfers between staff, and equipment returns at separation.
• Ensure the asset log is accessible to authorized stakeholders and kept in an agreed-upon format (spreadsheet, ITAM platform, etc.).

Software Licensing & Asset Management

• Maintain a software asset inventory tracking all licenses, seat counts, renewal dates, version levels, and vendor agreements.
• Ensure the organization remains in compliance with all software licensing terms; conduct periodic reconciliation audits.
• Manage Microsoft 365 / Azure AD administration including user account provisioning, license assignment, and offboarding.
• Coordinate software renewals with vendors and finance; flag upcoming expirations with adequate lead time.
• Evaluate and deploy new software solutions as directed; manage updates and patch deployment across all endpoints.

Network Administration

• In coordination with the MSP: install, configure, and maintain all networking equipment including routers, managed switches, firewalls, wireless access points, and cabling infrastructure.
• Administer DNS, DHCP, VLANs, and IP address management to ensure reliable, segmented network connectivity.
• Monitor network performance and availability; troubleshoot and resolve connectivity issues with a sense of urgency.
• Manage VPN and remote access solutions; ensure secure connectivity for any remote or hybrid users.
• Maintain up-to-date network documentation including topology diagrams, IP address schemas, and equipment configuration records.
• Liaise with the ISP(s) on service issues, circuit changes, and bandwidth planning.

Systems Administration & User Support

• Administer Windows Server environments, Active Directory, Group Policy, shared drives, and print services.
• Manage endpoint protection and ensure all devices are enrolled in the organization's security toolset as directed by the compliance partner.
• Oversee backup systems; conduct and document periodic restoration tests to verify data recovery capability.
• Serve as the primary Tier 1-3 helpdesk resource; triage, prioritize, and resolve user-reported hardware, software, and connectivity issues.
• Maintain a ticketing or request log so that all IT issues and resolutions are documented.
• Provision and deprovision user accounts, email, and system access in coordination with HR and management.

Compliance Partner Coordination

• Serve as the on-site point of contact for CyberSheath, facilitating their remote work and implementing their on-site directives.
• Assist with the collection of evidence, configuration screenshots, and documentation required for compliance assessments.
• Apply security configurations, patches, and policy changes as instructed by the compliance partner.
• Escalate observed security anomalies, incidents, or policy gaps to the compliance partner promptly.
• Ensure staff complete any IT security awareness training as coordinated by the compliance partner.

Vendor & Procurement Coordination

• Manage day-to-day relationships with hardware vendors, ISPs, and IT service sub-contractors.
• Obtain quotes, process purchase requests, and track deliveries for IT equipment and supplies.
• Maintain records of IT contracts, service agreements, and support entitlements.

AI & Technology Innovation

• Identify, evaluate, and implement AI-powered tools and automation solutions to streamline IT operations, reduce manual workload, and improve service delivery across the organization.
• Deploy and manage Microsoft Copilot and other AI-assisted productivity tools; provide guidance and light training to staff on effective AI use in their day-to-day roles.
• Use AI tools to assist with scripting, documentation generation, log analysis, and incident triage to accelerate resolution times.
• Stay current on emerging AI and automation technologies relevant to IT operations; proactively recommend adoption where it aligns with organizational goals.
• Ensure responsible AI usage within the organization by establishing basic guidelines around data privacy, acceptable use, and security considerations for AI platforms.

Do you have experience in Wireless networking?, Do you have a Associate's degree?, * 5+ years of hands-on IT experience in a generalist or systems administrator role.

• Solid working knowledge of Windows desktop and server operating systems and Microsoft 365 / Azure AD administration.
• Demonstrated experience with enterprise or SMB networking equipment (routers, switches, firewalls, wireless - any major vendor).
• Experience maintaining hardware and software asset inventories.
• Strong troubleshooting skills across hardware, software, and network issues.
• Highly organized with a disciplined approach to documentation and record-keeping.
• Ability to work independently, prioritize competing demands, and escalate appropriately with minimal supervision.
• Comfortable lifting and moving IT equipment up to 50 lbs.
• Demonstrated ability to leverage AI tools (e.g., Microsoft Copilot, ChatGPT, Claude, or similar) to improve IT workflows, automate routine tasks, and enhance operational efficiency.

Preferred

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Relevant certifications: CompTIA A+, Network+, or Security+; Microsoft (MS-900, MD-102); or similar.
• Experience working in or alongside a defense contractor or compliance-sensitive environment.
• Familiarity with ITAM platforms or structured asset tracking tools.
• Experience with a helpdesk ticketing system (Freshservice, Jira Service Management, ConnectWise, etc.).
• Hands-on experience with AI-assisted IT tools such as Microsoft Copilot for IT operations, AI-driven monitoring/alerting platforms, or AI-powered scripting and documentation tools.
• Proven track record of identifying opportunities to apply AI or automation to reduce manual IT workload and improve response times, accuracy, or user experience.

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, This is a full-time, on-site position. The role requires physical presence to support hardware installation, user support, and facilities-based IT infrastructure. Occasional off-hours availability may be required for maintenance windows, outages, or urgent support needs. The work environment includes standard office settings as well as server / wiring closet environments.

Compensation & Benefits

Annual salary range: $80,000 - $90,000, commensurate with experience. Benefits package includes [health / dental / vision / 401(k) - customize as applicable].

Thoma-Sea Marine Constructors is an Equal Opportunity Employer.

Note: This job description is not exhaustive and may be revised as organizational needs evolve. It does not constitute an employment contract or alter the at-will nature of employment.

Pay: $80,000.00 - $90,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance