Info Systems Tech Level 1 - La Posada at Pusch Ridge

• Provide installation, support, and maintenance of PC, Mac, Android, and iOS devices and peripherals.
• Configure and troubleshoot basic networking and wireless configurations.
• Install and troubleshoot consumer A/V equipment, smart home devices, and streaming devices.
• Meet reasonable timeframes for problem resolution.
• Document tickets and updates in the incident management system.
• Perform other duties as assigned.

Do you have experience in Typing?, Do you have a High school diploma or GED?, We are seeking a dedicated professional who:

• Is passionate about building quality relationships, delivering excellence, and upholding integrity.
• Demonstrates compassion and respect for seniors.
• Excels at attention to detail and prioritization, thriving in a collaborative team environment., We are looking for someone who demonstrates:
• Strong written and verbal communication skills.
• Excellent organizational and problem-solving abilities.
• Deductive reasoning and logical thinking.
• Self-motivation and initiative.
• Confidentiality and the ability to protect sensitive data.
• Collaboration and team support., * Minimum: High School Diploma
• Optional: Some college or technical training

Experience:

• Basic computer and networking skills (installation, troubleshooting)
• 1 year of computer technician experience

Additional Requirements:

• Ability to self-research and become proficient with new systems and tools.
• Knowledge of computer hardware, software, printers and peripherals.
• Knowledge of network hardware.
• Ability to accurately type 25 WPM
• Knowledge of desktop and mobile operating systems.
• Work hours require flexibility, with some after-hours support as needed.
• Ability to complete tasks and solve problems independently as well as in teams.
• Must be able to climb ladders
• Must be able to distinguish colors
• Must be able to see small and very small objects in detail
• Must be able to operate power and hand tools and test equipment
• Must possess fine motor skills to be able to touch, feel and manipulate small objects and wires

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off, * Competitive pay
• Paid Time Off (PTO)
• 401(k) with company match
• Excellent health insurance
• A mileage incentive program for employees living over 15 miles away