IT Specialist

• Support and maintain district technology infrastructure including computers, servers, networking equipment, and related systems
• Administer Microsoft 365 including Teams, SharePoint, OneDrive, Exchange, and user accounts
• Support network infrastructure including switches, firewalls, wireless access points, and cabling
• Install, configure, maintain, and upgrade technology equipment and systems
• Provide responsive support to staff and patrons
• Troubleshoot hardware, software, printing, login, and network issues
• Support cybersecurity initiatives and security best practices
• Help manage UniFi networking and security systems
• Participate in security reviews and technology improvement efforts
• Create and maintain technical documentation and procedures
• Assist with staff training and technology onboarding
• Develop practical support resources and user guides

Do you have a valid Driver's License license?, Do you have experience in Windows?, Do you have a High school diploma or GED?, * High School Diploma or GED

• Experience supporting Microsoft 365 and Windows environments
• Knowledge of networking fundamentals and troubleshooting
• Strong customer service and communication skills
• Ability to explain technical concepts to users of varying technical skill levels
• Valid driver's license with acceptable driving record

Preferred Qualifications

• Microsoft 365 administration experience
• Experience with networking, wireless systems, or cybersecurity tools
• Familiarity with UniFi networking products
• Experience supporting public-sector, educational, or nonprofit organizations
• Experience supporting Apple or Linux systems

Pulled from the full job description

• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance
• Employee assistance program

The East Bonner County Library District serves communities throughout Bonner County by providing access to information, technology, educational resources, and lifelong learning opportunities. Our staff are dedicated to delivering exceptional service while creating welcoming spaces that enrich the lives of those we serve. If you're passionate about technology, enjoy helping people, and want your work to have a meaningful impact, we encourage you to apply. Looking for an IT position where your work truly makes a difference? The East Bonner County Library District is seeking an Information Technology Specialist to help support and maintain the technology systems that keep our libraries connected, secure, and serving the public. Why Candidates Choose This Role * Fully funded employee medical, dental, vision, group life, Life Flight membership, and Employee Assistance Plan * PERSI retirement benefits with employer contributions * Exposure to Microsoft 365, networking, cybersecurity, cloud services, and end-user support * Meaningful work that directly serves the community * Professional development and continuing education opportunities * A collaborative team environment with variety in day-to-day work