Junior Configuration Analyst
Maximus, Inc.
Des Moines, United States of America
yesterday
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Junior Compensation
$ 65KJob location
Remote
Des Moines, United States of America
Tech stack
Configuration Management Databases
Information Technology Operations
Release Management
Change Tracking
Documentation System
Information Technology
ServiceNow
Job description
- Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts.
- Log, update, and manage change records throughout the lifecycle using agency-approved tools.
- Assist with preparation and distribution of release documentation and change communications.
- Maintain configuration records, SOPs, and documentation for audit and compliance purposes.
- Support CMDB updates and validation activities to ensure accuracy and completeness.
- Assist senior analysts with data reconciliation and change tracking activities.
- Provide status updates and documentation support for stakeholders and reporting requirements.
- Contribute to process improvement through identification of documentation gaps and inconsistencies.
Requirements
Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship., * Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship
- Experience supporting IT operations, change management, or documentation functions.
- Ability to maintain technical documentation and records accurately.
- Familiarity with ITSM tools (e.g., ServiceNow).
- Basic understanding of configuration and change management processes.
- Strong attention to detail and organizational skills.
- Ability to follow standard operating procedures (SOPs).
- Associate's or Bachelor's degree in IT, Computer Science, or related field.
Years of Required Work-Related Experience:
- 2+ years of Required Work-Related Experience:
Preferred Skills and Qualifications:
- ITIL familiarity
- Experience with CMDB or documentation tools
- Strong administrative and reporting skills
- Experience in federal IT environments
Benefits & conditions
$40,000
Maximum Salary
$65,000
About the company
Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.
This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.