Junior Configuration Analyst

Maximus, Inc.
Des Moines, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 65K

Job location

Remote
Des Moines, United States of America

Tech stack

Configuration Management Databases
Information Technology Operations
Release Management
Change Tracking
Documentation System
Information Technology
ServiceNow

Job description

  • Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts.
  • Log, update, and manage change records throughout the lifecycle using agency-approved tools.
  • Assist with preparation and distribution of release documentation and change communications.
  • Maintain configuration records, SOPs, and documentation for audit and compliance purposes.
  • Support CMDB updates and validation activities to ensure accuracy and completeness.
  • Assist senior analysts with data reconciliation and change tracking activities.
  • Provide status updates and documentation support for stakeholders and reporting requirements.
  • Contribute to process improvement through identification of documentation gaps and inconsistencies.

Requirements

Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship., * Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship

  • Experience supporting IT operations, change management, or documentation functions.
  • Ability to maintain technical documentation and records accurately.
  • Familiarity with ITSM tools (e.g., ServiceNow).
  • Basic understanding of configuration and change management processes.
  • Strong attention to detail and organizational skills.
  • Ability to follow standard operating procedures (SOPs).
  • Associate's or Bachelor's degree in IT, Computer Science, or related field.

Years of Required Work-Related Experience:

  • 2+ years of Required Work-Related Experience:

Preferred Skills and Qualifications:

  • ITIL familiarity
  • Experience with CMDB or documentation tools
  • Strong administrative and reporting skills
  • Experience in federal IT environments

Benefits & conditions

$40,000

Maximum Salary

$65,000

About the company

Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale. This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

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