Application Consultant - ServiceNow

As a ServiceNow Consultant, you will partner with business stakeholders and technical teams to design and implement ServiceNow solutions that address complex business challenges. You will leverage your expertise in ServiceNow capabilities and business processes to translate requirements into scalable solutions, configure platform functionality, and support successful project delivery.

Responsibilities

• Gather, analyze, and translate business requirements into ServiceNow solutions.
• Design and configure ServiceNow capabilities aligned with client needs.
• Provide functional expertise across one or more ServiceNow modules.
• Collaborate with developers, architects, and stakeholders throughout project delivery.
• Lead solution discussions and support implementation activities.

• Strong hands-on experience configuring ServiceNow solutions in implementation environments.
• Proven ability to translate business requirements into scalable ServiceNow designs.
• Good knowledge of one or more ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or Source-to-Pay.
• Ability to work independently with stakeholders and drive solution discussions.
• ServiceNow Certified System Administrator (CSA) certification.

Preferred technical and professional experience

• Additional ServiceNow module certifications.
• Experience supporting end-to-end ServiceNow implementations.
• Industry experience within Telecommunications, Utilities, Manufacturing, or Automotive environments.