Remote Epic Revenue Cycle Systems Analyst (HB/PB/Claims)
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Job description
We are seeking an experienced Epic Revenue Cycle Systems Analyst to serve as a subject matter expert supporting and optimizing Epic Hospital Billing (HB), Professional Billing (PB), and Claims workflows. This role acts as a key liaison between Revenue Cycle operations and IT, ensuring alignment between system functionality, operational goals, and regulatory requirements. This is an excellent opportunity for someone who thrives in a collaborative, fast-paced healthcare environment and enjoys driving continuous improvement across the revenue cycle., * Provide advanced functional support and configuration guidance for Epic HB, PB, and Claims applications
- Serve as the primary liaison between Revenue Cycle teams and IT for system issues, enhancements, and initiatives
- Troubleshoot and resolve complex issues across billing, claims processing, and payment workflows
- Support professional billing workflows including charge capture, claim edit resolution, and reimbursement optimization
- Lead and support performance improvement initiatives (clean claims rate, DNFB reduction, denial prevention)
- Ensure compliance with payer rules, Medicare/Medicaid, and commercial billing regulations
- Analyze current workflows and align Epic functionality with industry best practices
- Develop reporting insights using Epic tools (Clarity, Cogito, Caboodle)
- Facilitate stakeholder meetings, workflow reviews, and end-user training sessions
- Participate in system upgrades, go-lives, and ongoing optimization initiatives, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Business Systems Analyst (CMMS/CAFM) CBRE Richmond, VA*On-Site Research Presentations Business Systems Information Gathering Ability To Meet Deadlines Business Systems Analysis End-User Training And Support +0
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Requirements
Data Analysis Epic Resolute Reporting Tools Systems Analysis Business Analysis Claims Processing Value Propositions Business Valuation Financial Services Workflow Management Full Stack Development Operational Efficiency Stakeholder Engagement Epic EMR Certification Performance Improvement Artificial Intelligence Business Transformation Revenue Cycle Management SQL (Programming Language) Stakeholder Communications End-User Training And Support Continuous Improvement Process Troubleshooting (Problem Solving) Tableau (Business Intelligence Software)
Salesforce Admin, * 5+ years experience in an Epic Systems Analyst role
- One of the following Epic certifications:
- Epic Resolute Hospital Billing (HB)
- Epic Resolute Professional Billing (PB)
- Strong knowledge of end-to-end healthcare revenue cycle operations
- Experience supporting billing, claims, and reimbursement workflows
- Proven experience troubleshooting complex system and workflow issues
- Familiarity with payer regulations and compliance requirements
Preferred Skills & Experience
- Experience with provider-based billing and reimbursement workflows
- Experience in Revenue Cycle optimization (denials, DNFB, reimbursement improvements)
- Data analytics experience (SQL, Power BI, Tableau)
- Hands-on experience with Epic reporting tools (Clarity, Cogito, Caboodle)
- Experience working in Community Connect environments
- Strong business analysis and workflow optimization capabilities
- Excellent communication, stakeholder engagement, and consultative skills
- Ability to manage multiple priorities and complex initiatives
Benefits & conditions
- Competitive benefits package including medical and dental coverage
- Eligibility for monthly and annual bonus programs (once permanent in PFS)
- Supportive, people-first culture with a strong sense of community
- Friendly, collaborative team environment with approachable leadership
- Opportunities to participate in community events and initiatives
Work Environment
- Fully remote role with occasional onsite requirements for meetings or go-lives
- Highly collaborative environment partnering with:
- Revenue Integrity
- HIM
- Patient Access
- Patient Financial Services (PFS)
- Compliance teams
- Fast-paced, project-driven healthcare setting
Why Join Us?
Join a mission-driven organization where your expertise directly impacts financial performance, operational efficiency, and patient experience. You'll work alongside a collaborative team while helping to shape and optimize critical revenue cycle systems. Job Type & Location
This is a Contract to Hire position based out of Richmond, VA. Pay and Benefits
The pay range for this position is $40.00 - $53.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type