Mac & PC IT Technician

Concept Sa
Confignon, Switzerland
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, French
Experience level
Intermediate

Job location

Confignon, Switzerland

Tech stack

Proxmox
Microsoft Windows
Microsoft Active Directory
Data Security
Windows Server
TCP/IP
Virtual Local Area Networks
Virtualization Technology
Wi-Fi Technology
Firewalls (Computer Science)
Casper Suite
Fortinet
Network Server
VMware

Job description

As an outsourced IT provider, you are the technical contact for a portfolio of SMEs with varied environments (Mac, PC, servers, network).

Specifically, you will:

  • Provide user support, remotely and on-site, for heterogeneous macOS and Windows fleets

  • Monitor system status and handle incidents (monitoring, alerting, troubleshooting)

  • Plan and carry out preventive maintenance, updates and migrations (workstations, servers, services)

  • Deploy and maintain client infrastructures: servers, network (TCP/IP, Wi-Fi, VLAN), firewalls and storage

  • Ensure system and data security, and raise user awareness of best practices

  • Document your interventions and contribute to the continuous improvement of managed environments

Requirements

Federal Certificate of Capacity (CFC) as an IT technician or equivalent training

  • Minimum 2 years' experience in a similar IT role (support, operations, managed services)

  • Operational proficiency in macOS and Windows

  • Spoken French proficiency

  • Driving licence and personal vehicle (car or scooter) - regular multi-site travel

  • Residence in Geneva or immediate vicinity

Technical skills (assets)

  • Experience with some or all of these technologies is a plus; training provided for the rest.

  • Synology (DSM, storage, backup)

  • Firewall and networking (FortiGate an advantage)

  • Windows Server and associated services (Active Directory, etc.)

  • Virtualisation (VMware, Proxmox)

  • Microsoft 365 / Entra ID

  • Apple device management via MDM (Mosyle, Jamf) - a plus

Personal qualities

  • Customer service orientation and quick responsiveness

  • Rigour, organisation and proactivity

  • Autonomy in individual work, and a taste for mutual support and sharing within a team

  • Excellent communication

  • Natural curiosity for technological developments, A stimulating and varied 100% permanent contract position within a dynamic, committed and passionate team

  • A collaborative spirit based on mutual support and skills sharing

  • The opportunity to develop diverse technical skills through concrete projects in varied fields

  • Exposure to a broad client portfolio with technically challenging assignments

About the company

A Concept SA is a Geneva-based company specialising in Mac and PC IT services, with over 35 years of expertise serving businesses in French-speaking Switzerland.

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