Salesforce Marketing Cloud Platform Manager

Omega CRM, A Merkle, located in Lugo, Spain, is looking for a Salesforce Marketing Cloud Platform Manager to partner with a global pharmaceutical company. The role involves managing campaign workflows, ensuring quality, and optimizing processes with various marketing tools., Salesforce Marketing Cloud Adobe Campaign Database knowledge Project management JavaScript Ampscript, Confluence BitBucket Descripción del empleo About the Role

Omega CRM Consulting seeks a Salesforce Marketing Cloud Platform Manager to partner with a top global pharmaceutical company. The Platform Manager will support the HPS DU (Human Pharma Delivery Unit) Campaign Automation Services, enabling efficient campaign journey building and automation within Salesforce Marketing Cloud, Adobe Marketing Cloud, CDP, database systems, and proprietary tools. The role also leverages Atlassian tools such as JIRA, Confluence, and BitBucket. Duties & Responsibilities

• Ensure campaign workflows and deliveries are built to meet business needs and campaign briefings.
• Ensure high end-to-end and on-time quality of campaigns, including proper setup for measurement and QA.
• Own and optimize campaign processes, including platform automation and driving innovation ideas for efficiency and quality.
• Provide technical specification input and conduct UAT of software enhancements within the marketing automation toolset.
• Debug workflow and delivery issues, and report and track platform issues and bugs with IT support.
• Document enhancements, templates, and technical processes.
• Develop and test script enhancements (JavaScript, ampscript), schema extensions, and web (API) calls.
• Create and maintain technical workflows, campaign workflow templates, landing pages (web applications), and HTML content.
• Collaborate with Campaign Support Services.
• Communicate and collaborate closely with Platform Management Omnichannel.

Applicants should possess a Bachelor's degree and experience with Salesforce Marketing Cloud or Adobe Campaign. The role offers a permanent contract, flexible schedule, training, and health insurance., * Experience in Salesforce Marketing Cloud or Adobe Campaign (2-3 years).

• Technical marketing automation certification preferred.
• Experience in a software house or consultancy preferred.

Responsabilidades

• Build campaign workflows to meet business needs.
• Ensure quality of campaigns, including measurement setup.
• Collaborate with Campaign Support Services., Bachelor's degree in technical studies or business administration, * Bachelor's degree in technical studies or business administration with a strong tech background.
• Excellent campaign and project management skills with ability to prioritize and manage multiple complex projects.
• 2-3 years of Salesforce Marketing Cloud or Adobe Campaign experience; CDP knowledge is a plus.
• Technical marketing automation certification preferred (Architect or Developer on any enterprise platform).
• Experience translating business and technical requirements into software enhancements.
• Knowledge of databases, SQL, ETL, and web (API) calls.
• Proficiency in ampscript, JavaScript, HTML, CSS; Python is a plus.
• Strong understanding of SDLC.
• Experience in a software house, consultancy, or project delivery environment preferred.
• Knowledge of email and website design preferred.
• Exposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plus.
• Pharma knowledge, including Veeva CRM, is a plus.
• Experience in production support and troubleshooting preferred.
• Self-motivated, detail-oriented, and adaptable.
• Fluency in English.

Flexible schedule Training & certifications Health insurance Home office Adaptable retribution, * Permanent contract.

• Flexible schedule.
• Training & certifications.
• Home office.
• Adaptable retribution (public transport ticket, ticket restaurant, etc.).
• Health insurance.
• Committed to better society.