DevOps Engineer

Job DescriptionWe're seeking an experienced DevOps Engineer to join a growing technology team supporting business-critical cloud applications and services. This is a hybrid role combining DevOps, Cloud Operations, Application Support and Automation, ideal for someone who enjoys both improving software delivery and maintaining highly available production environments.

Key ResponsibilitieBuild and maintain CI/CD pipelines and deployment automationManage Infrastructure as Code using tools such as Terraform, CloudFormation, or AnsibleMonitor application and infrastructure performance across AWS environmentsTroubleshoot incidents, perform root cause analysis, and drive service improvementsSupport production systems in a high-availability, SLA-driven environmentCollaborate with engineering, QA, and product teams to deliver reliable software releasesParticipate in an on-call support rota .Essential SkillsExperience in DevOps, Cloud Operations, Application Support, or Production SupportStrong Linux administration skillAWS cloud experienceCI/CD pipeline managementInfrastructure as Code (Terraform, CloudFormation, Ansible, etc.Scripting skills (Python, PowerShell, BashDatabase experience (SQL Server, Oracle, or MySQLStrong troubleshooting, incident management, and RCA capabilities Desirable SkiDocker and KubernetesJenkins, Bamboo, CircleCI, or similarNetworking knowledge (DNS, SSL, Load BalancingETL or data pipeline experienceTelecoms, contact centre, or customer experience platform exposure

About You You'll be a proactive problem-solver with a strong sense of ownership, excellent communication skills, and the ability to thrive in a fast-paced production environment. If you're passionate about automation, cloud technologies, and operational excellence, we'd love to hear from you.