Quality Assurance Technician

This position is Technician for Field Assurance (FA) that will be responsible for maintaining the day-to-day activities in the Field Assurance (Complaint Handling) Lab. The associate will be responsible for contributing to the completion of complaint returned sample analysis in a timely manner. Familiarity with equipment, microscopes, biosafety laboratory practices, good laboratory practices including working in a clean room atmosphere is preferred.

Work Environment:

• While performing the duties of this job, the employee may be in an open cubicle environment.

• Candidate must be able to work in a team-oriented, fast-paced environment.

• BD is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.

• Collect, record, and analyze sample analysis results data accurately.

• Conduct sample analysis testing outlined in protocols.

• Decontamination of complaint samples received in the Lab.

• Documentation of complaint samples received for evaluation purposes.

• Identify and escalate all unexpected sample analysis results to the supervisor and franchise team.

• Maintain good documentation practices (GDP) when recording preliminary and sample analysis results.

• Support continuous improvement of lab processes and test methods.

• Maintains a professional working relationship with internal and external customers and support staff.

• Storage and disposal of complaint samples in accordance with applicable procedures.

• Understand and follow procedures and regulatory requirements.

• Use calibrated laboratory equipment and tools.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle or feel objects, tools, controls, and office equipment. The employee frequently is required to verbally communicate with other associates. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

• Basic problem-solving / troubleshooting skills

• Lab Safety Skills

• Ability to maintain good laboratory practices (GLP) consistent with biosafety laboratory practices.

• Ability to maintain a clean and safe lab work environment.

• Participate in project planning, scheduling, and tracking.

• Associate degree in technical studies, science, math, or engineering optional.

• Medical industry (GMP) and/or lab experience preferred.

• Ability to work in cross-functional teams.

• Detail-oriented.

• Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver.

• Must have technical writing skills and ability to read engineering drawings.

• Proficient in MS Office

• OGP Flash 500 smart scope experience.

• Oral and written presentation skills.

• Perform testing per written directions.