Sr. Systems Administrator

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive., Due to continued growth, we are currently seeking to add a Sr. Systems Administrator. In this role, you will provide expert-level support, lead complex technical projects, and be responsible for:

Responsibilities

• Design, implement, and support cloud infrastructure

• Provide support and troubleshooting to resolve technical issues for end users

• Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.

• Support of virtual environments, including VMware and Hyper-V

• Support backup and disaster recovery solutions

• Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security

• Liaise with third-party vendors and other IT personnel for problem-resolution

• Effectively communicate with customers on ticket progress, impending changes, or agreed-upon outages, etc.

• Maintain strong client system documentation, including system reviews and recommendations

• Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise

• Other duties as assigned

• Bachelor's degree or equivalent in the IT field

• MCSE 2012/2016 or VCP 6/6.5 certification (preferred).

• 7+ years of experience in IT (preferred).

• Experience with Cisco, Meraki, Datto, VMware, Office 365, and Mac OS (a plus).

• AWS or Azure experience (a plus).

• Strong communication skills with the ability to collaborate in a team environment.

• High attention to detail and organization, with the ability to manage multiple tasks efficiently.

• Enthusiasm for contributing to the success of a growing company and client base.

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!