Data Center Technician L3 Corp Net

Everforth Apex
Beaver Dam, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Intermediate

Job location

Beaver Dam, United States of America

Tech stack

Big Data
Data Centers
Issue Tracking Systems
Network Connections
Wi-Fi Technology
Network Support

Job description

Apex Systems is seeking Level 3 (L3) Technicians to serve as senior technical leads supporting Corporate Network Support (CorpNet) services within Meta's data center environment. This role provides advanced troubleshooting, escalation support, and technical leadership across WiFi, AV systems, security platforms, corporate network connectivity, and physical layer infrastructure including fiber optic and copper cabling with advanced troubleshooting and repair oversight., Lead resolution of complex and escalated tickets

  • Perform root cause analysis and advanced troubleshooting

  • Lead troubleshooting of fiber and copper connectivity and performance issues

  • Perform advanced diagnostics including fiber path validation and copper connectivity testing

  • Lead fiber and copper tracing across complex environments

  • Oversee cabling repair activities including fiber and copper remediation

  • Mentor L1/L2 technicians and guide troubleshooting practices

  • Interface with engineering, facilities, and vendors

  • Ensure SLA adherence and ticket quality

Requirements

5-8+ years in IT support or data center environments

  • Advanced networking troubleshooting skills

  • Strong experience with fiber optic and copper cabling infrastructure

  • Experience with fiber diagnostics and copper testing

  • Experience handling escalations

  • Strong ticketing system experience

Preferred Qualifications

  • Enterprise Corporate Network Support experience

  • Experience with fiber testing tools (OTDR, power meters) and copper testers

  • Experience coordinating fiber repair/splicing and copper remediation

  • Certifications (CCNA, CCNP, Network+)

  • Candidates must be comfortable performing fiber and copper cable tracing, identification, and physical layer troubleshooting in a large-scale data center environment.

About the company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

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