Mobile IT Officer

You will have experience working in an IT support environment, with knowledge of PC and laptop hardware, Microsoft systems and a basic understanding of networking. You will bring strong problem-solving skills, a customer-focused approach and the ability to manage your workload effectively in a fast-paced environment. A full UK driving licence and access to a vehicle is essential as travel forms part of the role.

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace. Are you passionate about delivering high-quality IT support? Do you have the skills and experience to resolve technical issues and make a real difference to how services are delivered? Do you enjoy a varied role where you can combine hands-on technical work with working as part of a supportive team? If so, you may be the perfect candidate for this role. The IT Service forms part of the Resources Directorate and delivers technical support across a wide range of Council services. The team plays a key role in ensuring staff have access to reliable systems, devices and infrastructure that support essential services to residents., In return, this role offers the opportunity to work across a wide range of technologies, gain broad experience in both field and team-based support, and develop your skills within a supportive and forward-thinking IT service. We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce. Please note sponsorship is not available for this role. See the benefits of working for Knowsley MBC . Curious about how much a pension with Knowsley Council could be worth? Take a look at this to find out