Trust Senior IT Technician

As the Trust Senior IT Technician, you will be a key member of our IT team, ensuring the smooth operation, maintenance, and development of our IT systems across the Trust. You will provide technical expertise, resolve complex issues, and support staff and students in utilizing technology effectively to enhance learning and administrative efficiency., * Provide 1^st & 2nd line technical support across the Trust, resolving escalated IT issues promptly and effectively.

• Manage and maintain hardware, software, and network infrastructure, ensuring systems are secure, reliable, and up to date.
• Work collaboratively with the Trust Head of IT Services and other technicians to plan and implement IT projects and upgrades.
• Deliver training and guidance to staff on IT systems, software, and best practices.
• Monitor and maintain backups, disaster recovery processes, and cybersecurity protocols.
• Act as a point of contact for external IT service providers and suppliers, ensuring cost-effective and efficient delivery of services.
• Assist in the development and enforcement of IT policies and procedures across the Trust.
• Ensure compliance with GDPR and other relevant data protection regulations.

We are seeking a skilled Trust Senior IT Technician to join our team. This is a fantastic opportunity for a proactive and experienced IT professional to make a meaningful impact across multiple academies., * Proven experience in an IT support role, preferably in an education or multi-site environment.

• Strong technical knowledge of Windows Server, Active Directory, Office 365, and network infrastructure (DNS, DHCP, VLANs, etc.).
• Familiarity with safeguarding requirements and the role of IT in supporting safe practices within educational settings.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills with a customer-focused approach.
• Ability to work independently and collaboratively within a team.
• A full, clean driving license and willingness to travel between sites., * Relevant IT certifications such as CompTIA, Microsoft, or Cisco.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Knowledge of school management systems (e.g., SIMS, Arbor).

Crompton House Multi-Academy Trust is a dynamic and forward-thinking educational organization dedicated to delivering excellence in education across our academies. With a strong commitment to innovation and technology, we support our schools in achieving their goals by providing state-of-the-art IT infrastructure and services.